Case Manager

**Full time position based in** **Capalaba with travel required to Loganholme****:

- **$79k - $92k + Super + Salary Packaging (salary dependent on experience and qualifications)**:

- **Flexible Friendly organisation, hybrid work options available**

**Our Organisation***

The Benevolent Society’s vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society: Aboriginal and Torres Strait Islander Australians; children, young people, and their families; older people; carers and people with disability. We are an independent, non-religious service provider which supports people to live life their way.

As part of The Benevolent Society's vision, we are strongly committed to reconciliation with our Aboriginal and Torres Strait Islander people of Australia. We remain steadfast in our commitment to promoting the economic, political, and social inclusion of Aboriginal and Torres Strait Islander peoples.

**About the role**

**Family and Child Connect (FaCC)** is a Queensland Government funded initiative aimed at ensuring vulnerable families and children have access to high-quality services at the right time to help them to maintain the family unit. **Family and Child Connect** is a community-based intake and referral service, established across Queensland to support families who are at risk of entering or re-entering the child protection system and to help families to care for and protect their children at home.

As a **Case Worker** with FaCC, you will undertake an initial assessment of family strengths and needs, determine appropriate support options to help them achieve their goals, and follow up with services to ensure successful engagement. Typically, we engage with families on a short-term basis of up to 6 weeks.

**Duties**
- Conduct initial assessments of a family’s strengths and needs identifying areas of concern and goals.
- Identify and make appropriate referrals based on identified worries and goals.
- Provide information and advice to families based on their individual circumstances.
- Assess safety and manage child protection risks for families.
- Liaise with key stakeholders in the community.
- Keep accurate and timely documentation of all client interactions and related tasks.

**Our Benefits***

We support people to live their best life. That includes you, our employee. A **‘best life’** is unique to everyone and can change as life changes:

- **Salary Benefits** -You can package up to $15,900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay
- **Motor Vehicle Packaging Options** - to suit your lifestyle.
- **Work/Life Balance** - Enjoy flexible work arrangements, including hybrid home/office options, and accrue an additional day off each month (a bonus of 12 days per year) as a full-time employee.
- **Recognition and Reward -** Sector competitive remuneration, various recognition programs and access to long service leave after 5 years.
- **Wellness -** Stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional leave.
- **Professional Development -** We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.
- **Our Reconciliation Commitment -** **Aboriginal and Torres Strait Islander employees are entitled of up to 10 days of leave for ceremonial purposes, as well as the option to be a voice on **reference networking** **groups**, the opportunity for cultural and professional development that supports career pathways and your social and emotional wellbeing.

**Skills and Experience**

As an experienced Case Worker / Child & Family Practitioner you will have a relevant tertiary degree in Social Work, Psychology, Human Services or similar and:

- A minimum of 12 months case work or case management experience working with at risk children, young people and/or families in a child protection focused role, including experience undertaking comprehensive assessments is essential.
- Excellent understanding of child protection issues and client vulnerabilities such as drug and alcohol use, domestic violence, mental health issues, and the impact of trauma and the effect on child behaviour and development, along with experience identifying and addressing child protection concerns.
- An understanding of the needs of diverse communities such as Aboriginal and Torres Strait Islander, culturally and linguistically diverse (CALD) and LGBTIQA+ communities.
- Strong organisation skills, time management skills, IT skills and ability to use technology in service delivery.
- Ability to multi-task and prioritise in a fast-paced environment, ever changing environment.
- Ability to work unsupervised and remotely.
- High level of professional accountability and integrity and a belief that every parent has potential.
- A Current driver’s