Home Care Coordinator

1 day ago

Gympie, Australia Lutheran Community Care Full time

**About us**:
**Lutheran Services** is a not-for-profit organisation that has been serving the people and communities of Queensland since 1935. We provide quality, contemporary care and support for people of all backgrounds, at more than 20 locations throughout Queensland.

Our dedicated workforce of nearly 1800 makes a difference to the lives of many people every day. They bring our vision to life - helping those we serve to pursue the lives they hope for, and enabling the communities we are part of to thrive.

As a member of the Lutheran Services team, you will enjoy a great work-life balance, generous benefits, flexible arrangements and ongoing opportunities for professional development and career progression.

Our lovely independent living units called **Zion, **in Gympie** **is well connected in the local community and our residents and staff enjoy a fantastic place to work with beautiful surroundings and a positive culture.

**About the role**:
The Home Care Coordinator is responsible for the coordination of our clients in the Gympie area to ensure client goal plans are completed to ensure client’s assessed care needs are being met and ensure the delivery high quality care to our clients. This includes:
Support clients to develop (and/or review) their Client Goal/Care Plan and to regular assess client services against their assessed care needs

Coordinate and monitor the delivery of services outlined in the Client Goal Plan both by Lutheran Services staff and external service providers

Monitor the client’s satisfaction with the services and adjust the service mix to ensure a high degree of satisfaction

Maintain appropriate communication with carers, family members and advocates nominated by the client

Supporting and mentoring home care workers in the community

From time to time, you will be required to make sound judgements to assist in the development of a high level Client Goal plans and assessed care needs that requires the knowledge of Home and Community Care. Once the Client Goal Plan is complete, you will continue to provide regular case management and provide training and support to our Personal Support Workers.

**About you**:
To see you successful in this role you will have a passion for elder care and be a strong advocate for providing customer focused care inclusive of:

- Outstanding interpersonal and communication skills;
- Well developed skills in group facilitation as well as working one-on-one;
- Well maintained, clean & reliable vehicle
- Minimum 12 months postgraduate experience
- Unlimited working rights for Australia.

**What we can offer you**:
A professional work environment in an organisation that genuinely cares, values dedication and performance.

You will receive:

- Learning and development opportunities
- Access to salary packaging
- Mileage allowance
- Good work life balance
- Access to discounts, such as health insurance, holiday and travel, gym membership, IT and home appliances
- Membership to our dedicated Employee Assistance Program.

For a copy of the position description please click here.

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