Contracts and Business Development Support Officer

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.

Government & Defence provides specialised logistics expertise, including relocation services. We work with clients at all levels of government to deliver an extremely diverse range of logistics solutions - from the distribution of healthcare products, managing the relocation of their employees, delivering fleets of government vehicles, through to helicopter rescue services.

Contracts and Business Development Support Officer - Role can be based in Brisbane, Melbourne, Sydney or Canberra.

The Opportunity

This is a newly created position for a Contracts and Business Development Support Officer to join our Government & Defence Business Unit at Toll Group. This role can be based from any of our locations such as Brisbane, Melbourne, Sydney or Canberra.

This role sits within our Theatre Supply Chain division of Government & Defence. Toll Theatre Supply Chain delivers logistics services to Government and Defence Clients, to enable their operations, wherever they need to operate. Toll delivers these services through a range of products and capabilities that represent key activities required within customer supply chains. These services include road transport, medical and port services.

Reporting to the Service Delivery Manager, this role is responsible for developing solutions to logistics opportunities, managing client relationships, developing responses to tasking statements and ensuring the smooth execution of contracts. This role involves a combination of analytical, strategic and administrative tasks to help drive the company's growth and profitability.

This is a key role in the supporting our customers to achieve their desired operational effects by delivering effective and efficient capabilities that enable the customer’s outcomes.

As the Contracts and Business Development Support Officer, you will:
- Contract Management: Draft, review, and manage responses to customer tasking requests and requests for commercial solicitations (EOIs, RFP, RFT, etc).- Business Development Support: Engage directly with existing customers to identify new opportunities, develop deeper understandings of client needs, and to optimise delivery of operational solutions when secured.- Client Relationship Management: Maintain and strengthen relationships with existing clients.- Administrative Support: Prepare and distribute reports, meeting minutes, and other documentation.- Safe Workplace: Ensure all activities, including those conducted by subcontractors or other third-party suppliers, are performed in accordance with Toll’s Safety Obsessed workplace culture, quality assurance principles and environmental responsibilities.

About You

To be successful in this role, you will have:
- Bachelor’s degree in business administration, operations Management, or a related field.- Minimum of 5 years of experience in supply chain programs, ideally within a large logistics company.- Demonstrated experience in business development or sales focused roles.- Excellent verbal and written communication skills for interacting with customers and internal teams.- Strong analytical and problem-solving skills to address service delivery issues and improve processes.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.