Service Manager

**Description**:

- ** Permanent full time position**:

- ** Base salary + super + on call allowance and overtime + claim km's**:

- ** Up to $15,900 salary packaging per financial year**:

- ** Great team environment**:

- ** Genuine career opportunities**

**About us...**:
Royal Rehab is a leading provider of rehabilitation services in brain and spinal cord injury. Our services also include neurological and general rehabilitation, supported independent living and specialist disability services. Our vision is a world without limits for people with disability, illness and injury.

Royal Rehab is renowned for our focus on research and innovation and sits uniquely as a provider of advanced rehabilitation and disability services including supported accommodation, private rehabilitation hospitals, a purpose-built resort for people with spinal cord injury and community services.

**About the role..**:
Exciting opportunity for a talented Service Manager to join our enthusiastic Disability Services Team. As part of our Operations team, you will be responsible for the delivery of innovative, transformational, quality and customer focused services for people with disability, their families and carers.

We aim to deliver services using best practice approach to ensure effective and efficient seamless service under the direction of the Disability Services Act and United Nations Convention on the rights of a person with a disability. You will work under the direction of the Regional Manager to manage a small cluster of accommodation outlets/ drop-in support services supporting up to 10-15 clients.

**Key responsibilities include**:

- Financial and Budget Management
- Effective service delivery across cluster
- Quality Management
- People Management
- WHS & Risk Management

**About you..**:
Are you a self-motivated, practical, and diligent individual? Looking to step up to a challenge and learn from a highly experienced multi-disciplinary team of managers? Then this is the perfect opportunity for you

**Essential Criteria**:

- Ability to successfully build, lead, manage and support a team of staff working in residential settings, - including performance management.
- Demonstrated experience working with adults with a disability, including people with autism, using a customer-focused approach including working with support plans (behaviour support, safety, lifestyle, NDIS) to provide service delivery and meet required outcomes (minimum 2 years).
- Current NSW unrestricted driver’s license essential.

**Desirable Criteria**:

- Demonstrated ability to work in partnership with families and significant others in the provision of support to the person with a disability, to include managing expectations.
- Experience in budget preparation and monitoring of financial systems.
- Ability to effectively manage a 24/7 staff roster across several locations.
- Well-developed communication, interpersonal and complaints management skills.
- Knowledge of NSW Disability Service Standards Funding Requirements and Disability Act policy guiding practice in residential services essential.
- Tertiary qualification in Social Science, Health, Community Management Disability, Human Services or another relevant professional field is highly desirable.

**What we offer...**:

- ** Salary Packaging**: Up to $15,900 salary packaging per financial year
- ** Benefits**: Fitness Passport & HCF Private Health Insurance discounts
- ** Career growth**: Genuine career opportunities
- ** Work life balance**: Flexible work arrangements
- ** Salary**: Competitive remuneration
- ** Leadership**:Supportive and experienced leadership team
- ** Culture**: Friendly and close-knit team environment

We are proud of our diverse and skilled team of passionate healthcare and support professionals committed to delivering the very best for the people we serve. A career at Royal Rehab is the opportunity to make a difference with a progressive and innovative organisation, built on a rich history of community care since 1899.

**What’s next**:
**Address the essential criteria in your cover letter and **CLICK HERE TO APPLY NOW.**

**Please note, only applicants that address this criteria will be considered.**

CLICK HERE FOR POSITION DESCRIPTION

The successful applicant will be required to undergo pre-employment checks including but not limited to a current criminal record check working with children check, employment history and referee checks.

**All final applicants for this position will be requested to provide evidence of their COVID-19 vaccination immunisation record or medical exemption certificate as part of the recruitment process** _We do not provide sponsorship and no agencies please._

**Further enquiries**:
Tanja Ivkovic, Regional Manager

Phone: 0466 727 912