Security Officer

**Reference Number**:1629**Category**:Allied Health**Department**:Support Services- Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the Northeast of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.**About the role**
- The Security Services Department of Austin Health services patients, visitors and staff by:

- Protecting patients, visitors and staff from harm
- Maintaining an acceptable level of order, control and safety
- Protecting personal and Austin Health property from theft, misuse and vandalism.
- Perform the duties of this position efficiently and effectively to the standards of the Department
- The Security Services Department, within the Information and Services Directorate services 3 sites and Mercy Hospital for Women. The department is an in-house service and operates 24/7.- A regular day will see you:
- Be able to work rotating shifts, including weekends and public holidays
- Work across all Austin Health sites.
- Assist wards and departments with unruly or disorientated patients or visitors.
- Assist with car parking operations, when required to do so.
- Audit the CCTV system daily and report any faults to the Security Manager.
- Compile full written reports on incidents of wrongdoing.
- Conduct security patrols

**About you**
- You will be someone who has excellent communication skills, with a strong commitment to- excellence in patient care. You’ll bring energy and drive to your work, and have a keen interest in- developing your skillset.- To be successful in this role, you'll bring with you:- Current Victorian Security Licence
Prevous Skills and Experience in Security
Victorian Driver Licence
- Essential Knowledge and skills:

- Hold and maintain a current Security / Crowd controlling Licence
- Experience in the delivery of Security Services.
- Experience in the use of Security operating software and systems including controls and CCTV.
- Have highly developed communication and conflict resolution skills.
- Have strong customer service skills.
- Good written communication skills including the ability to write reports.
- Be able to work in a team environment.
- Be able to take initiative.
- The ability to work unsupervised.
- Have intermediate computer skills e.g. MS Word, Outlook, Excel and other related Security databases.
- A commitment to Austin Health values.
- Hold a current Victorian Working with Children Check.
- Hold a current Victorian Drivers Licence.

Desirable but not essential:

- Experience in Health
- Certificate III in Security Operations
- Experience in Building and Engineering Information Management Systems
- Hold a current level II First Aid Certificate

**Our benefits**
- Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:- Greater take-home pay through generous salary packaging benefits, for living expenses, meals and holiday accommodation
A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program
Mentoring and career development opportunities
Onsite childcare, easy access via public transport, car parking and end of journey facilities for cyclists

**Inclusion at Austin Health**Work with us**Interested in finding out more about this opportunity?**
- Application closing date: 3 October 2024.