School Technical Officer

This is a TO2 progression position as per the Role Description. The successful applicant will be appointed to the TO2 classification with eligibility for progression to the TO3 once specific criteria have been met or demonstrated. Please note salary rate shown is reflective of TO2 to TO3 classification range.

**About Us**:
At Deception Bay State High School, it is our aim to provide all students with a learning environment where they are able to achieve their goals. This incorporates providing multiple opportunities for high quality achievements across the academic, cultural, citizenship and sporting areas.
To achieve this it is essential that we establish strong and supportive partnerships between students, staff, parents/caregivers and the wider community. These partnerships allow us to provide the best possible learning environment, one which is inclusive for all students, and where students can gain the skills necessary to be successful members of our 21st Century society.

**About the Role**:
**Responsibilities include, but are not limited to**:

- Provide advice and assistance on maximising the potential of ICT operations within the school/college, including acquisition, installation, operation, maintenance, repair and replacement.
- Support the school community with technical advice, instruction and assistance with electronic equipment, in accordance with departmental, school and manufacturer's policy, guidelines and network standards.
- Provide effective and efficient support to staff and students to resolve problems associated with school computing facilities, whilst ensuring high end customer focus and communication.
- Provide regular preventative maintenance, routine and emergency repairs to all ICT facilities and associated electronic equipment.
- Maintain a range of technical services and accountable records related to the support of ICT, including infrastructure, used by the school/college.
- Communicate with various stakeholders, including Regional and Central Support, on technical matters and provide technical advice, when required.

The suitable applicant would require the following skills and knowledge:

- Technical knowledge of server hardware and configuration, and networking peripherals.
- A high or good level understanding of PC desktop and laptop systems, Apple iPads and printer support.
- Excellent communication and interpersonal skills.
- Strong analytical and problem solving skills.
- A strong client focus.
- The ability to work as part of a team.
- Strong technical knowledge of server hardware and configuration, and networking peripherals.
- Understanding of Local Area Networks and of Wide Area Networks.
- Experience using remote support tools to support servers and workstations remotely, within the school environment.
- Sound working knowledge of network security and security protocols.

When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.
Please refer to the attached role description for any mandatory requirements for this position.

**How to Apply**:

- Please attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant previous work history).
- Please attach a 2-pg response to the How you may be Assessed section of the attached role description.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.
Salary rate shown is reflective of full-time (1.0 FTE).
The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.This work is licensed under a Creative Commons Attribution 3.0 Australia License.