Office Manager

Who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
About this team
Our APAC fulfillment team is part of our greater Global Fulfillment team. This team supports lululemon’s overall purpose by ensuring we are fulfilling our products to our guests through our various channels including retail stores and ecommerce.
A day in the life
- Managing the Distribution Centre General Manager’s calendar and appointments, considering their preference for time and working style
- Coordinate and manage travel arrangements and itineraries for the General Manager as well as visitors to Ravenhall DC
- Coordinates booking meeting spaces and attending meetings with General Manager keeping agenda items, actions and notes up to date
- Supports DC Leadership team in creating and implementing plans that align with DC and company goals
- Oversee all office services requests, including but not limited to parking, security access, booking resources, supply inquiries, and office feedback. Prepares and processes invoices for the DC and supporting partners; reviewing POs for accuracy and compliance with PO2 Pay Policy
- Oversees purchasing, allocation, and tracking of all office, warehouse, kitchen, and toiletry supplies to maintain adequate stock of supplies
- Supports DC Workforce Administration to ensure accurate and timely time keeping, reporting and billing for lululemon and agency workers
- Tracks and monitors the DC budget, including people related expenses
- Manages contract and performance of DC office vendors including vendor onboarding and offboarding where appropriate
- Partners in the planning and execution of employee engagement events for the DCs including year-end events, summer series, rewards, and recognition, etc.
- Assists with coordinating and informing Managers, People & Culture and Talent Acquisition on status of new hires and the onboarding process for salaried employees
- Supports a welcoming experience for both external and internal visitors of the DC with their visit (sign in, desk booking, meeting rooms, DC tours, etc.)
- Supports DC site specific projects as required including sustainability efforts, construction, asset protection, People & Culture, and FP&A
- Champions and leads through lululemon’s IDEA (Inclusion, Diversity, Equity and Action) initiatives and values
- Will perform other duties as requested by the General Manager of the Distribution Center

**Qualifications**:

- Bachelors/associate degree in business administration, Business Management or related field or equivalent on the job experience
- 3-5 years of experience in clerical or administrative support duties
- 2+ years direct supervisory experience
- Ability to communicate effectively with the team and business partners
- Ability to build strong business partnerships across all layers of the organization
- Extraordinary customer service, organization and time management skills
- Self-starter, proactive and solution oriented
- Excellent team player and ability to work independently
- Proficient in Microsoft Office Suite including Power Point, Excel, and Outlook
- Demonstrated ability to maintain a high level of confidentiality and strong judgement

**Must haves**:

- Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
- Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
- Communicates with honesty and kindness, and creates the space for others to do the same.
- Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Fosters connection by putting people first and building trusting relationships.
- Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.

Beyond the Paycheck (Benefits & Perks)
At lululemon, we care for and invest in the whole person - body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.
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Learn more about what it's like working for lululemon in our Asia-Pacific markets:
[1] Youtube Video
References
Visible links