Global Change and Communications Manager

**Job Details**:
**Location**

Brisbane

**Salary**

AU$1280 - AU$1368 per day

**Job Type**

Full Time

**Ref**

BBBH94085_1665019422

**Contact**

Daniel Thomas

**Posted**

about 7 hours ago

**Key output and deliverables of the position**:
We are looking for a Global Change Training and Communications Lead to lead the change management, communications and training teams in our clients project. You will identify, prioritise and support engagement with key stakeholders, prepare relevant communication materials, coach leaders and team members to ensure a successful and sustainable implementation of the programme strategy.

As a Global Change, Training and Communications Lead, you bring a variety of specialist skillsets to focus on the impact of change. This involves focusing on the 'human factors' of change - identifying the impact on people, achieving 'readiness' for change, and mitigating risks to adoption and usage. It also includes working as part of a multidisciplinary team, including working with site based teams, to ensure good project communications and good stakeholder engagement to drive overarching project success.

**Key objectives and key results expected from the contractor**:

- Creating Awareness - ensure that all impacted stakeholders know the change is coming and most importantly 'why', in order to create the Desire to change.
- Identifying and engaging all impacted stakeholders - not just the obvious ones, prepare and analyse stakeholder matrix and perform stakeholder impact analysis.
- Assessing and documenting the 'impact' of the change on each stakeholder group i.e. analyse current state of people, policies, processes and systems and how the change will impact these to deliver the new future state.
- Working with leaders and the team members to develop and/ or drive a change management strategy, with minimum disruption to the business.
- Management of the project communication team to ensure each stakeholder group is engaged and informed, at the right time with the right level of information that is relevant and meaningful from their perspective, at various stages throughout the project.
- Management of the project training team to ensure the stakeholders are adequately trained with the Knowledge and Ability they need to adopt the change i.e. new policies, processes and / or systems training.
- Driving deployment and change adoption into the organisation.
- Work in partnership with the System Integrator to develop and implement a unified strategies in change, communications and training.
- Closely collaborate with OCM teams from other related in-flight projects to develop centralised view of change impacts and key stakeholders. Qualifications and skills required to perform the work:
**Key Consultant Criteria**:

- Global change management, communications and training experience in a large global organisation and proven track record in successful delivery of change.
- High emotional intelligence - this is needed to form relationships, understand and resolve competing needs and priorities.
- Experience in Information Technology implementation of HCM rollouts

Key objectives and key results expected from the contractor:

- Creating Awareness - ensure that all impacted stakeholders know the change is coming and most importantly 'why', in order to create the Desire to change.
- Identifying and engaging all impacted stakeholders - not just the obvious ones, prepare and analyse stakeholder matrix and perform stakeholder impact analysis.
- Assessing and documenting the 'impact' of the change on each stakeholder group i.e. analyse current state of people, policies, processes and systems and how the change will impact these to deliver the new future state.
- Working with leaders and the team members to develop and/ or drive a change management strategy, with minimum disruption to the business.
- Management of the project communication team to ensure each stakeholder group is engaged and informed, at the right time with the right level of information that is relevant and meaningful from their perspective, at various stages throughout the project.
- Management of the project training team to ensure the stakeholders are adequately trained with the Knowledge and Ability they need to adopt the change i.e. new policies, processes and / or systems training.
- Driving deployment and change adoption into the organisation.
- Work in partnership with the System Integrator to develop and implement a unified strategies in change, communications and training.
- Closely collaborate with OCM teams from other related in-flight projects to develop centralised view of change impacts and key stakeholders.
- Change management expertise including change management strategy development and implementation planning, benefits realisation, change adoption, change impact assessment, business readiness.
- Experience in delivering complex change projects with organisational wide impact, across multiple industries and differ