Home Support Manager

6 days ago

Canberra, Australia Community Services #1 Full time

Full Time
- Canberra

**Community Services 1**

**HOME SUPPORT MANAGER**
- Grow your career in an exciting new role
- Join a vibrant team that truly supports each other
- Make a real difference in the lives of the vulnerable people

**ABOUT US**

Community Services #1 is a not-for-profit organisation dedicated to supporting people and families in the ACT and surrounding NSW region. With over 200 employees and volunteers, we deliver programs that address community needs and foster a sense of belonging.

We value innovation, collaboration, and inclusivity, and we are committed to creating a workplace where everyone can thrive.

**ABOUT THE ROLE**
- Manage the day-to-day operational and reporting requirements of the Commonwealth Home Support and Care Finder programs.
- Oversee the planning, facilitation, and growth of the Social Support Group activities.
- Ensure team members provide a consistent, effective and compliant case management structure to ensure clients achieve positive outcomes.
- Lead the internal Quality Advisory Group to ensure the Aged Care Service have met the required standards.
- Manage client relationships and the resolution of all incidents/complaints raised by clients, families or other stakeholders and ensure a review of practice to ensure improvement.

**ABOUT YOU**
- Hold a relevant tertiary or associated diploma in Aged Care/Community Services/Nursing (RN highly desirable)/Management or equivalent relevant experience.
- Passionate about supporting people by providing quality care
- Experience in leadership and providing case management in home, community care or aged care
- Sound understanding of Aged Care Quality Standards, Strengthening Standards and Aged Care Reform Agenda
- Strong commitment to compliance including the clinical governance framework
- Excellent team management, communication and the ability to work with a broad range of stakeholders

**WHAT WE OFFER**
- Permanent Full-Time Position
- Coverage under Social Community Home Care and Disability Services Award Level 6
- Salary packaging for a variety of eligible expenses
- Working in a team dedicated to creating positive and lasting impacts in the community
- Employee wellbeing programs, flu vaccinations, free parking and professional development opportunities

If this sounds like you, we would love to hear from you

Shortlisting and interviews are happening soon, so don’t miss out

**Need More Info?**
Contact Riley (People and Culture) on **02 6126 4717**.
- Community Services #1 recognises that our people are multi-dimensional and encourages people of all nationalities, gender identities, religion, sexual orientation and ethnicities to apply._
- Community Services #1 acknowledge Aboriginal and Torres Strait Islander people as traditional custodians of the land on which we meet, work, live and play. We honour their continuous connection to country, water, sky and communities. We celebrate Aboriginal and Torres Strait Islander stories, traditions and living cultures and pay our respects to elders past and present._

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