Resident Field Service Supervisor

3 days ago

Wacol, Australia Komatsu Full time

**The Opportunity**:
Due to continued growth, we are seeking an enthusiastic and motivated **Resident Field Service Supervisor **to lead our team of experienced Field Service Technicians. This is a unique opportunity to guide, mentor, and coordinate a skilled group of diesel mechanics who deliver high-quality, genuine services to our customers across the Western region of South East Queensland.

In this role, you will oversee the day-to-day operations of our field service activities, ensuring safety, efficiency, and profitability. You will manage workflow, allocate tasks, and ensure timely completion of all service work, with prompt documentation and invoicing.

The position will require some presence at our Wacol workshop. We have an exciting new depot in Toowoomba which is currently being fitted out for parts storage and customer pickups, fully operational in the next couple of month.

**Roster**:Monday - Friday (6am - 3pm)

**Role Located**:Toowoomba or Wacol

**Komatsu Benefits**:

- ** Families Policy**:16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
- ** Financial**:Company funded Income Protection Insurance
- ** Career**:Recognition, awards, flexibility, further education studies and internal career development
- ** Health**:Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
- ** Travel**: Discounts with Avis, Qantas, Crown, IHG and travel agents
- ** Yearly Bonus**: Potential to receive a yearly bonus
- ** Referral Program**:$3000 referral payment for referring a successful new employee to Komatsu

**What we are looking for**:

- Certificate III in Mobile Plant Technology or equivalent
- Strong leadership, mentoring, and people management skills
- Exceptional commitment to safety
- Excellent time management and prioritisation
- Analytical and problem-solving abilities
- Adaptability and flexibility in a fast-paced environment
- Conflict resolution skills for handling challenging situations
- Proficient in using Microsoft and role-specific computer systems e.g. DynamicsAX
- Positive demeanor for fostering a team-oriented atmosphere
- Well-developed written and verbal communication skills
- Technical experience with the Komatsu product range is highly regarded
- Understanding of income and expenditure budgets
- Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive._

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