Team Leader

Uniting is one of the largest and most trusted not-for-profit providers of aged care in Australia. Each year, we support around 10,000 people to stay independent in their homes and communities across NSW and the ACT. We actively advocate for the right of every senior to age in comfort and dignity, wherever and however they live. We value diversity and always welcome everyone, exactly as they are.
**About the Role**:
Are you passionate about leading with purpose in a values-driven organisation? At Uniting, we are seeking a committed and proactive Team Leader to support the day-to-day operations of our residential aged care service. In this role, you’ll lead a dedicated team, ensuring high-quality, person-centred care while fostering a positive and respectful environment for residents and staff alike.
You will work collaboratively with the Care Manager and multidisciplinary teams to ensure smooth service delivery, compliance with care standards, and staff development, while championing Uniting’s mission of compassion and inclusion.
**Your Key Accountabilities**:

- Provide hands-on leadership and guidance to care staff across all shifts.
- Support the delivery of safe, respectful, and person-centred care to residents.
- Assist with rostering, team performance, and supervision of direct care services.
- Ensure compliance with relevant standards, policies, and procedures.
- Model and promote a positive workplace culture and professional practice.
- Build strong relationships with residents, families, staff, and health professionals.
- Contribute to continuous improvement initiatives and service planning.
- Support staff onboarding, development, and performance management processes.

**Your Qualifications and Experience**:

- Certificate IV in Ageing Support (or willingness to complete).
- Minimum 2 years’ experience in aged care, ideally in a leadership or supervisory role.
- Strong understanding of person-centred care and aged care compliance standards.
- Experience supporting teams, mentoring staff, and managing rosters.
- Excellent interpersonal and communication skills.
- Commitment to Uniting’s values of respect, compassion, and justice.

Benefits for you
- Training & Development: Hands-on training, development, and mentoring with a leading provider.
- Positive Impact: Join an organisation that positively impacts clients and the community.
- Salary Packaging: Not-for-profit salary packaging up to $18,550 tax-free entitlements.
- Wellbeing programs: including free 24/7 confidential counselling services for you and your family via Telus Health
- Employee Retail Discounts: Exclusive discounts at major retailers (e.g.: Coles, Ampol, Samsung, NRMA, JB Hi-Fi, Harvey Norman, Avis, Qantas
- Referral Program: Earn a $500 gift voucher each time you refer a new employee who stays for 2 months.
- Fitness Passport: Access to 865+ gyms, pools, and fitness centres across NSW and ACT for less than a standard gym membership.
- Private Health Insurance: Access to affordable private Health Insurance for yourself or family.

**Click here to find learn more about our great benefits**: Benefits of working at Uniting
**Pre-employment Checks**:
Ready to Join Us?
When you’re part of Uniting NSW.ACT, you’re part of a diverse, purpose-led team of people who are really making a difference to the world around them.
We contribute to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.
Uniting leaders and employees work together to create a culture that is safe, inclusive, and person-centred. We bring this to life every day through our values: compassionate, respectful, imaginative, and bold.
Uniting acknowledges the continuing sovereignty and rich cultural diversity of Australia’s First Peoples. We pay our respects to all Elders - past, present, and emerging - and to all First Peoples on whose lands we live and work.
Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.
Uniting is proud to be an Equal Employment Opportunity employer. Uniting supports an inclusive approach in the workplace.
We celebrate our diversity and welcome staff regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. Aboriginal and Torres Strait Islander people are encouraged to apply.