Fulfilment Operations Co-worker
1 week ago
**Job ID**: 310405
- **Date posted**: 08/10/2025
**Our team within IKEA**At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion.We care about people & planet and promote health & wellbeing.We nurture your development and provide career opportunities to unlock your potential. **What you need to know**Working at IKEA has its benefits and rewards:
- $28.31 base hourly pay rate + penalty rates (including on weekends, public holidays, and late nights).
- 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
- Rosters published 4 weeks in advance.
- 15% Co-worker discount
- Subsidised meals and complimentary drinks in our Co-worker restaurant
- Free uniforms provided
- Free Co-worker parking
- Bonus programme (where eligible)
- Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
- 24/7 access to our Employee Assistance Program for health and wellbeing support
Additional information:
- These roles are Permanent Part-time, 50hrs/fortnight
- Applications close Tue 21 October 2025
- This role requires availability to work 6am to 10 pm Monday to Sunday
- As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).
**About this work area**As a Fulfilment Operations Co-worker your responsibilities will include, but are not limited to:
- Picking, packing and checking of products in line with in-store and/or online customer orders within set KPIs.
- Handing out Click & Collect orders, organising delivery and solving any order issues customers may have such as Delivery fails.
- Actively contributing to highest goods availability by ensuring accurate replenishment of your assigned area to maintain stock levels and meet the needs of our customers.
- Ensuring IKEA Standard Operating Procedures (SOPs) rules and guidelines are followed throughout the process to ensure the safety of both customers and colleagues.
- Using different types of forklifts and machines to complete fulfilment operations tasks.
- Storing, retrieving, replenishment and internal transportation of stock within the warehouse.
- Supporting the wider fulfilment operations team with tasks where required such as click and collect handouts.- A Passion for optimising fulfilment operations, with an eye to detail.
- A ‘Togetherness’ mindset where you’ll work closely with your team and other departments to secure the best possible outcome for the customers.
- Ability to collaborate yet also be able to work independently.
- An energetic approach as you will be on your feet all day.
- Strong customer focus, ensuring we keep the customer in mind no matter what we do.
- Ability to prioritise tasks in a fast-paced environment.
- A safe mindset, and being comfortable with physical work and manual handling, including heavy, repetitive lifting.
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