Administration Officer

2 weeks ago

Battery Point, Australia Clarity Health Care Full time

**Position Title**

Administration Officer

**Hours**

Part-time hours

**About us**:
Clarity Health Care takes pride in its unique working model, multidisciplinary team, and collaborative working environment. Our unique model and continuity of care are core to the delivery of the treatment, with the recovery model and bio Psycho
- Social model being the grounding principles of all care.

**Our Values**:
To provide assertive, responsive, and evidence-based mental health care.

**Reporting Line**:
This position reports to the Practice Manager

**Key Responsibilities**
- Greet patients in a warm and courteous manner
- Provide accurate information to clients re. Clarity Health Care services such as referral process, billing processes, cancelation policy, consultation fees and direct other queries to clinicians if unsure.
- Collect and store all patient medical records in their electronic files and ensure all information are kept up to date.
- Maintain all clinicians’ calendars and appointments, ensuring available appointments are offered and filled.
- Assist in organizing team meetings.
- Assist in organizing catering as required.
- Assist in tracking rosters, ensuring planned/unplanned leave are communicated to the team
- Assist in coordinating the use of consulting rooms within the practice
- Process cancelation fees and keep track of DNA’s (Did Not Attend)
- Process all patient billing according to Medicare, federal government funding, or private health requirements
- Process incoming and outgoing mail
- Follow up on outstanding invoices
- Track bulk-bill payments to ensure they are processed
- Balance petty cash
- Ensure rooms are presentable throughout the day, particularly when there is a change of clinician
- Conduct regular inventory of stationary/supplies and restock these as needed
- Ensure access to pathology results
- Assist in collecting complaints and communicate these to the Business Manager
- Assist in data collection and data entry required as part of our reporting with various funders
- Assist in the development, implementation and evaluation of office-related processes and procedure
- Other duties consistent with the role as required

**We offer the successful applicant the opportunity to**:

- Be part of the small and friendly team
- Professional, positive, and supportive work environment
- Join a fast-growing practice with the potential to increase days worked
- Long-term career opportunities

**Essential Criteria**:

- Confident, mature, professional, and friendly manner
- Hard worker, fast learner, and ability to take direction
- Attention to detail
- To work autonomously and manage multiple tasks
- High level of organization skills and ability to prioritize tasks
- Computer literacy (office, excel, word)
- Excellent communication skills (verbal and written)
- 2-3 years of administration experience (experience in allied health would be considered highly favorable)
- Understanding the importance of client confidentiality
- Passion for working with people who have mental health issues.

**Salary**: $26.00 - $30.00 per hour

Schedule:

- Fixed shift
- Morning shift

Ability to commute/relocate:

- BATTERY POINT, TAS 7004: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Administration: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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