Retail Customer Service Officer

1 week ago

Singleton, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**About the role**:

- Casual Relief role covering Singleton, Cessnock, Raymond Terrace, Kurri Kurri, Maitland & Nelson Bay
- 12 Weeks on the job paid training, Monday to Friday, 25 hours per week, various shifts
- Casual on call as required after training - Monday to Friday, rotating shifts between the hours of 8.45am to 5.06pm
- Adult Pay Rate $33.66 increases to $35.98 after 3 months training + 12% Superannuation

**You'll be**:

- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance

**About you**

You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:

- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift

**How we'll deliver for you**:

- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Customer Service Officer

    2 days ago

    Singleton, Australia Greater Bank Full time

    **About the role** We are seeking dynamic and motivated **Customer Service Officer** in the **Singleton Branch. **This is a **full time** opportunity with the hours of work being **Monday to Friday, 8:50am to 5:05pm**, with a compulsory 1-Week Induction training at fulltime capacity in Newcastle. Our Customer Service Officer are motivated and driven to...

  • Customer Service Officer

    3 days ago

    Singleton, Australia Belgravia Health And Leisure Group Pty Ltd Full time

    NSW, Singleton Gym and Swim Centre - Singleton 2330NSW, Singleton Gym and Swim Centre - Singleton 2330Great career paths and development with an entrepreneurial organisationOpportunity to make a real differenceto our communityMust be available weekends and eveningsThis is a great opportunity for passionate and friendly people who enjoy delighting our members...

  • Customer Service Officer

    7 days ago

    Singleton, Australia Singleton Council Full time

    **Join our journey to become the best council in Australia!** We are looking for a passionate and hardworking Customer Service Officer to join our team at Singleton Council. In this role, you’ll make a real impact on the everyday lives of people within our community by achieving important outcomes for Singleton to grow and flourish. **About...

  • Telstra Retail: Casual Customer Service and Sales

    1 day ago

    Singleton, Australia Telstra Full time

    **Employment Type **:Casual **Closing Date **:26 Dec 2024 11:59pm **Job Title **:Telstra Retail: Casual Customer Service and Sales Consultant SINGLETON **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer...

  • Customer Service Officer

    3 days ago

    Singleton, Australia Belgravia Health And Leisure Group Pty Ltd Full time

    NSW, Singleton Gym and Swim Centre - Singleton 2330NSW, Singleton Gym and Swim Centre - Singleton 2330Great career paths and development with an entrepreneurial organisationOpportunity to make a real differenceto our communityMust be available weekends and eveningsThis is a great opportunity for passionate and friendly people who enjoy delighting our members...

  • Customer Service Officer

    2 weeks ago

    Singleton, Australia Singleton Council Full time

    **At Singleton Council, our employee promise is simple: ADD VALUE. BE VALUED.** As an employee of Singleton Council, you will join an engaged, safe, sustainable and performing (ESSP) workforce who work collectively to create community. Singleton Council has a long and proud history. From our agricultural foundations to our abundant natural resources, we...

  • Customer Service Officer

    1 day ago

    Singleton, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **NSW, Singleton Gym and Swim Centre - Singleton 2330** - Great career paths and development with an entrepreneurial organisation - Opportunity to make a real difference to our community - Must be available weekends and evenings This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting...

  • Customer Service Officer

    2 weeks ago

    Singleton, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **NSW, Singleton Gym and Swim Centre - Singleton 2330** - Great career paths and development with an entrepreneurial organisation - Opportunity to make a real difference to our community - Must be available weekends and evenings This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting...

  • Customer Service/ Retail Assistant

    1 day ago

    Singleton, Australia New Start Full time

    **Join an iconic business, leaders in Industrial & Safety supplies**: - **Outstanding employee benefits, with career progression opportunities**: - **Great Monday-Friday casual role, working with a friendly & supportive team** We are looking for a mature and reliable **Customer Care Consultant **to join our high performing Trade Store team based in...

  • Telstra Retail: Casual Customer Service

    1 week ago

    Singleton, Australia Telstra Full time

    **Employment Type**:Casual **Closing Date**:14 Feb 2025 11:59pm **Job Title**:Telstra Retail: Casual Customer Service & Sales Consultant SINGLETON **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer...