Trade Assistant

**Trade Assistant**

**Description**

Our culture believes in _POWERING YOUR POTENTIAL_. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what _#LifeAtCummins_ is all about.

We are looking for a talented **Trade Assistant** to workin our **Perth** **Workshop**. You will provide support to our team of specialist technicians. You will be an integral team member within our busy workshop, supporting our on and off highway business.

**In this role, you will make an impact in the following ways**:

- Cleaning of engines and associated components
- Providing support to technicians
- Maintain work area and tools for cleanliness and remove any hazards
- Ensure adherence to all relevant Health, Safety & Environmental policies, procedures, and legislation and report any issues / incidents to your supervisor
- Assist with completing required documentation, such as work completed documentation and time sheets via handwritten forms or business system input screens
- Comply with all safe work procedures including Personal Protective Equipment to create a safe work environment

**To be successful in this role you will need the following**:

- A current Forklift ticket is preferred
- Previous experience as a Trade assistant is highly desirable - ideally with a mechanical aptitude
- Have the ability to follow repetitive systems/procedures in a labour-intensive environment
- Have a genuine commitment to workplace safety
- Be able to work as part of a team and follow instructions

**Compensation and Benefits**
- Hourly rate commensurate with experience.
- Overtime penalties.
- Participation in an annual variable compensation (bonus) program.
- Salary continuance insurance.
- Discounts with select private health insurance, PC software/hardware and a range of vehicles.
- Annual remuneration reviews.
- Safety equipment / PPE and uniforms provided a range of personal and professional benefits.
- At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law._

**Qualifications**

**Skills**

Ensures accountability - Holding self and others accountable to meet commitments.

Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Nimble learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.

Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.

Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.

Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.

Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.

Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.

Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspe