Facilitator - Line of Business

4 days ago

Burleigh Heads, Australia Aruma Full time

Location: QLD - Burleigh / Beenleigh
- Part Time Perm - 2 days a week or 15.2 hours

**Your opportunity**

The **Facilitator LOB** is responsible for delivering mandatory and responsive training focusing on the needs of Aruma’s lines of business - Employment, Adults, Children’s Services and Community.

The focus of the role is to build relationships with the managers in the lines of business and deliver training to improve service to customers and support compliance.

**Your responsibilities**
- Ensure training is being delivered in a variety of formats including virtual classroom, face to face training and facilitated sessions for accredited and in house modules.
- Ensure feedback is being provided to line managers for any concerns about staff participation.
- Monitor and ensure evaluation surveys are being implemented, meeting KPI level and results are discussed for continuous improvement of learning and development methods and materials.
- Schedule and coordinate session requirements, such as enrolment administration, training resources, venues, accommodation, and travel.
- Develop training resources which are accessible, version controlled and available for the rest of the team.

**About you**
- At least 2 years’ experience in a Learning and Development role.
- Demonstrated competence in facilitating groups and individual learning.
- Certificate IV in TAE.
- Sound knowledge of adult learning principles.
- Tertiary education in a relevant field of study.
- Experience working in the disability sector.

**What we offer**
- Genuine flexibility in this Hybrid role - work from home or combining days in the office and the balance from home. Our offices are shared spaces, and everything is bookable.
- As a charitable organisation, our staff benefit from some Fringe Benefit Tax exemptions through salary packaging up to $15,900 p.a + up to $2,650 p.a on meal & entertainment.
- Salary package living expenses (i.e., mortgage, loan, credit card repayments) meal and entertainment (dining out), vehicle (new or used).
- We offer employees and their immediate family members access to a confidential, impartial, and professional counselling service.
- Corporate health plans with Bupa.
- Fitness Passport.

**Culture

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