Account Specialist

6 Strong values define our culture and help us executive Novartis strategy in line with our mission and vision. These values and behaviors are Innovation, Quality, Collaboration, Performance, Courage and Integrity.
- Bringing life-changing medicines to millions of people, Novartis sits at the intersection of cutting-edge medical science and innovative digital technology. As a global company, the resources and opportunities for growth and development are plentiful including global and local cross functional careers, a diverse learning suite of thousands of programs and an in-house marketplace for rotations and project work. With strong medicines pipeline our current transformation will not just deliver growth for our business but continue to allow us to bring innovative medicines to patients quickly.
- 144 This is the number of prospects in our pipeline that will be life changing for our patients. As an Account Specialist there is opportunity to gain experience driving customer-obsessed and innovative tactics with the support of a diverse team. We strive for innovation, leadership and a culture that is 'unbossed'. The Dermatology team at Novartis push to be true industry leaders and define fresh approaches to our market.
- This role will connect our product offering in Dermatology with a wide variety of customers across Vic West as we look to smash the maze that patients face when commencing biologic therapy. This role works in the centre of a rich cross-functional team and will be responsible for managing relationships with Dermatologists and associated HCPs. Our team works together to find ways of delivering unique value that solves our customers challenges and brings new opportunities for patients.
- The role will represent Novartis and introduce its products to Dermatologists, Nurses and associated healthcare professionals. This will include allocated accounts, clinics or to designated hospitals across Vic West.
- Your responsibilities include, but not limited to:
- Responsible for developing the maximum sales of the company’s products in the Dermatology area through full coverage of all contacts and by becoming a valuable partner to the health care professionals. These will include Dermatologists, nurses, associated HCP, hospital and clinical staff and pharmacists
- Deliver outstanding sales presentations to customers by fully planning each call with specific objectives; maintaining the customer’s interest; overcoming objections positively; reframing product features into customer benefits and the competent use of relevant literature
- Maintain and improve knowledge of products, company developments, customers, and competitors. This will also include a full and complete knowledge of the product information and relevant clinical papers, and clinical developments within the therapeutic area
- Ensure the accurate and timely completion of all weekly reports, maintenance of territory records, handling of enquiries and complaints quickly and professionally
- Contribute positively to the Sales and Marketing team through cooperative relationships and collaborative efforts to achieve team goals

**Commitment to Diversity & Inclusion**:

- Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve._

**Minimum requirements**
- What you’ll bring to the role:
- Tertiary qualified with specialty care/extensive GP sales experience required
- High level customer service with a competitive mindset to meet individual customer needs
- Be a natural cross-functional collaborator
- Right mindset and will hit the ground running; and will bring excellent communication skills
- a positive, curious, inspired and unbossed mindset coupled with high integrity drive and focus to succeed

Why Novartis?
- 766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.
- We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
- We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying
- Imagine what you could do here at Novartis**Division**
- PHARMA

**Business Unit**
- AMAC

**Country**
- Australia

**Work Location**
- Melbourne

**Company/Legal Entity**
- AU Pharma Pty Ltd

**Functional Area**
- Sales

**Job Type**
- Full Time

**Employment Type**
- Regular

**Shift Work**
- No

**Early Talent**
- No