Cyber Security Officer

**Role: Cyber Security Officer**

**Role type: Temporary up to 2 years**

**Salary: DCS Clerk Grade**5/6, annual base salary starting at** ($97,027 - $107,059)** plus employer’s contribution to superannuation and annual leave loading**

**Location: Sydney**

**About Us**:
The Department of Customer Service (DCS) is transforming the way NSW Government agencies interact with its customers. We aim at putting the customers at the centre of everything we do and adopting new technologies to make government work better. DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.

**About the Role**:
**Key Accountabilities**:

- Coordinate and manage records and databases, complying with administrative systems, processes and policies, to ensure that all information is accurate, stored correctly and accessible.
- Establish processes and implement technical scanning in line with relevant standard policies and procedures to identify potential cyber security issues and threats.
- Identify, interpret and analyse data to produce timely and actionable reports, visualisations and/or recommendations for customers and stakeholders to support evidence-based decision-making and minimise cyber security risks.
- Contribute to the development of, implement and monitor systems, procedures, methods and tools, adapting processes and techniques as required, to facilitate efficient team/unit operations and security in line with agency standards, policies and procedures.
- Provide a range of administrative and support services to meet the business needs of the team/unit.

**About Cyber Security NSW Branch**:
The Cyber Security NSW is a whole-of-government function located within Digital.NSW in the Department of Customer Service. We are responsible for ensuring a cyber safe NSW. The protection of our systems and digital information is vital because of the many essential services NSW Government provides including health, emergency services, and transport. Furthermore, the exciting digital transformation being undertaken across NSW Government requires similarly enhanced cyber security capabilities.

At the centre of this exciting and growing cyber capability, Cyber Security NSW is working across NSW Government to:

- Create a whole-of-government integrated approach to managing cyber risk and responding to cyber security threats
- Increase cyber skills and awareness
- Understand the risks from cyber threats to our digital information and systems
- Set cyber security standards
- Ensure we are prepared if a damaging cyber incident occurs

**About You (Essential Requirements of the Role)**:
To be successful in the role you will:

- Delivering quality services and negotiating workable timeframes, given competing client demands and priorities, the need to address unforeseen issues, the high volume of work and the need to work independently.
- Collating and analysing large volumes of information and data to produce succinct and accurate reports and summaries given the variable data sources and sometimes variable quality of information.
- Keeping up to date with the latest trends in IT and cyber security vulnerabilities and exploits while ensuring continuity of service.
- **An Australian Citizen including the ability to obtain and maintain a Baseline National Security Clearance and undergo a police check.**

A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.

Salary Grade 05/06, with the base salary for this role starting at $97027 base plus superannuation

**Closing Date: 09:59 am, 06 Mar 2025**

**Careers at Department of Customer Service**
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

**Belong in our diverse and inclusive workplace**

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

**For more information, please visit**

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process