Field Service Manager
13 hours ago
**About the Role**
Reporting directly to the Branch Service Manager, the incumbent is responsible for managing and leading the operational activities of the Field Service Team. You will ensure that the team is meeting relevant KPIs, working to TMHA standards and addressing customer needs in a safe, efficient and effective manner throughout the field.
**Key Duties & Responsibilities**:
- Responsible for the management, direction and leadership of the Field Service Technicians and Field Service Controller within your team.
- Manage and ensure the booking, scheduling, allocating services and maintenance in the field is done in a professional manner and in accordance with the requirements of the relevant Australian Standards and company policies.
- Along with the team leader, provide support and guidance for complex job orders
- Plan, coordinate and manage training for the Field Service Team
- Monitor and control costs for rental equipment within the allocated budgets
- Support other Field Service Managers as a backup when required
- Ensure that Field Service activities meet company safety standards and comply with applicable laws, regulations and standards.
- Manage and approve timesheets within the time and attendance system for your team
**Skills and experience**:
- Trade Qualification - Heavy Plant, Motor Mechanic, auto electrics or similar/relevant
- Extensive experience as a technician in the Material Handling Industry or similar/relevant industry
- Experience in mentoring and guiding teams to achieve outcomes
- Comprehensive product knowledge with the ability to provide and understand technical explanations
- Proven experience in a managing a large team of employees, dispute resolution and dealing with performance issues
- Strong ability to communicate (written and oral) and negotiate with internal and external customers at all levels.
- Strong leadership and management skills
- Effective organisational and time management skills
**Our commitment**:
**How to Apply**
Submit a current resume and cover letter by clicking ‘apply’.
Pre-employment medical assessments, including drug and alcohol testing are a part of the Toyota Material Handling Australia recruitment process.
**_
Please note: In accordance with the Toyota Material Handling Australia (TMHA) COVID-19 safety approach, it is a condition of employment that before commencing employment all new TMHA employees must be fully vaccinated (at least 2 shots)with a TGA approved COVID-19 Vaccine and provide relevant evidence of vaccination (or provide a Government COVID-19 Vaccine Medical Contraindication form that has been completed by a medical practitioner)._**
**About TMHA**:
Toyota Material Handling Australia (TMHA) is Australia's number one forklift company and is the exclusive Australian retailer for Toyota Industrial Equipment. We pride ourselves for being a strong, family orientated, financially secure business with a great future and prime focus on the development of our people.
-
Field Service Technician
4 days ago
Moorebank, Australia ABB Full timeW ABB pomagamy przemysłowi wyprzedzać konkurencję - działać sprawniej i ekologicznie. U nas postęp to standard - dla Ciebie, Twojego zespołu i całego świata. Jako globalny lider dajemy Ci to, czego potrzebujesz, by to osiągnąć. Nie zawsze będzie łatwo, rozwój wymaga determinacji. Ale w ABB nigdy nie będziesz działać sam. Zarządzaj tym, co...
-
Field Service Technician
2 weeks ago
Moorebank, New South Wales, Australia INJECT Full time $80,000 - $100,000 per yearAbout CDK Stone and the RoleFor over 40 years, CDK Stone have been providing total support to the stone industry. We are not only renowned for selling high quality natural stone and a premium range of tools and equipment, but we install and service cutting edge CNC machinery across Australia.As a technician you will:Execute the full installation process,...
-
Start Now
6 days ago
Moorebank, Australia All Aussie Fire Full time**Key Responsibilities**: - Oversee the daily operations, ensuring efficient and effective service delivery. - Manage and schedule the maintenance, inspection, and repair of fire safety equipment and systems, including fire alarms, sprinklers, and extinguishers. - Supervise a team of service technicians, providing guidance, training, and performance...
-
Customer Service Manager Nsw/act
1 week ago
Moorebank, Australia Toll Group Full timeAbout Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
-
Customer Service Manager NSW/ACT
2 weeks ago
Moorebank, New South Wales, Australia Toll Group Full time $90,000 - $120,000 per yearAbout Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
-
Service Coordinator
2 weeks ago
Moorebank, Australia Coates Full time**About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. At Coates, we understand that...
-
Forklift Technician
2 days ago
Moorebank, Australia Toyota Material Handling Australia Full timeAt Toyota Material Handling Australia (TMHA), we are looking for Workshop and Field Service Technicians to work on our product in Sydney. You don't need any prior forklift or heavy machinery experience. We are accepting Technicians/Mechanics from all relevant trades and will support you through the transition. With full training provided, you'll enjoy...
-
Moorebank, Australia All Aussie Fire Full time**Key Responsibilities**: - Oversee the daily operations, ensuring efficient and effective service delivery. - Manage and schedule the maintenance, inspection, and repair of fire safety equipment and systems, including fire alarms, sprinklers, and extinguishers. - Supervise a team of service technicians, providing guidance, training, and performance...
-
Service Scheduler
2 weeks ago
Moorebank, New South Wales, Australia dormakaba Australia & New Zealand Full time $60,000 - $90,000 per yearWe're looking for a proactive and highly organised Service Scheduler to join our Pacific Service team. In this key role, you'll help drive operational efficiency by coordinating technician schedules, managing customer communications, and supporting service operations. Your efforts will ensure a seamless experience for both our internal teams and valued...
-
Service Administrator
13 hours ago
Moorebank, Australia Toyota Material Handling Australia Full time**About the Role** The Service Administrator is charged with providing support to our customers and service teams to ensure all service orders, invoices and enquires are handled in an efficient and accruate manner. **Key Duties & Responsibilities** - Processing service orders and customer invoices generated by Field Service activities - Responding...
