Emergency Department Ward Clerk

6 days ago

Frankston, Australia Peninsula Health Full time

**- Emergency Department Ward Clerk**
- **Salary Packaging Available**:

- **Mornington Peninsula Location**

**Who We Are and What We Stand For**

Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide exceptional health and community care.

In representing Peninsula Health, we expect all employees and volunteers to reflect our values: Be the Best, Be a Role Model, Be Open and Honest, Be Compassionate and Respectful and Be Collaborative. We are One Peninsula Health.

**What You Will Be Doing**

The Emergency Department (ED) Ward Clerk is responsible for the timely and accurate registration and admission of patients presenting to the ED and the discharges of patients admitted to ESSU. The role works under the direction of the Floor Manager (ANUM) and works closely with nursing and medical staff.

The role requires all aspects of clerical duties to be undertaken including the collection of compensable data, obtaining signatures and providing fund information for private patients and collection of Overseas Ineligible patient payments. The Front of House Clerk often is the first point of contact with the organisation for patients, relatives, carers and other staff. It is therefore inherent that they provide prompt and courteous reception to all consumers of the ED.

Key Responsibilities:

- General administrative functions relating to the operation of the Emergency

Department.
- Duties as directed by the Nurse Unit Manager, Associate Nurse Managers, or Floor

Manager.
- Direct visitors as appropriate or escort them to the appropriate area within the

Emergency Department, after first checking they are able to visit.
- Attend to all internal and external enquiries at the reception desk either by telephone

or in person.

**Additional Requirements**

Join Peninsula Health and help us to deliver safe, personal, effective & connected care to every person, every time.

**What Next**

If you experience any issues signing in or registering, please feel welcome to contact us - the People, Experience & Performance Team on (03) 9784 2700.

**Additional Requirements**

This role must be fully vaccinated for Covid-19 and meet the requirements of the Peninsula Health immunisation policy.

**Join Peninsula Health and help us to deliver safe, personal, effective & connected care to every person, every time.** Selection Criteria Essential: Are you able to set personal standards of excellence and measures and delivers outcomes in a timely manner?

Essential: Do you have the ability to address priority tasks first?

Essential: Do you have experience with the use of Electronic Medical Record systems (e.g. FirstNet, iPM)?

Desirable: Do you have an understanding of Medical Terminology?

Desirable: Do you have the previous experience in a Hospital setting?

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