Building Services Officer

6 days ago

Geelong, Australia EML Full time

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in Geelong, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

As a receptionist (internally known as a building services officer) you’ll be the first point of contact when people come into the office, your responsibilities will be meeting and greeting our customers and new starters & you will also provide services in relation to EML building and to ensure organisational objectives are met.

This will be a permanent, part-time position working 2 days per week 8:30am - 2:30pm Wednesday & Thursday based in the Geelong office.

YOUR RESPONSIBILITIES
- Present the first impression of the company by greeting visitors and directing them to the correct team member and/or department.
- Answer all incoming calls and ensure connection to correct department.
- Manage the reception area and all meeting rooms.
- Receive and direct incoming deliveries.
- Responding to requests from employees regarding any facilities issues by either resolving the issue where possible or informing the Building Services Manager of the request in an accurate and timely manner.
- Creating and maintaining strong relationships with all stakeholders, internal clients, and the management team by displaying our values and behaviours.

ABOUT YOU
- Previous experience working within in in a fast-paced customer service environment or in an entry level administration or reception role.
- The ability to take initiative, be innovative, and solve problems, with attention for accuracy, spelling and grammar and an excellent eye for detail.
- Proficiency in Microsoft office suite including MS Word, MS Excel, MS Outlook, PowerPoint.
- Ability to learn quickly, use advanced time management and achieve goals with mínimal supervision.

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super

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