Current jobs related to Service Desk Officer - Prahran - Infinite Aged Care

  • Business Support

    2 weeks ago

    Prahran, Australia Hamilton Professional Full time

    Hey Melbourne Recruiters, are you looking for a red-hot Business Support desk in Melbourne? We have a busy, high-volume temp desk available, focusing on servicing and building relationships with key Banking and Financial services clients. Our client is a leading global agency with career development opportunities, marketing, systems and back-office support...

  • Customer Service Officer

    1 week ago

    Prahran, Australia Workskil Australia LTD Full time

    **About the Role** This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues. **This role is being offered on a full time, ongoing basis...

  • Customer Service Officer

    2 weeks ago

    Prahran, Australia Unified Healthcare Group Full time

    **Company Description** Our purpose is to make it easier for Businesses and Healthcare Providers to transact effectively and achieve better outcomes through the medEbridge® platform. We provide secure online access to a national marketplace of GP’s, Specialists, Nurses, Allied Health Professionals and more. Our customers connect easily with health...

  • Office Experience Manager

    2 weeks ago

    Prahran, Australia Sleeping Duck Full time

    **Office Experience Manager**: **About Sleeping Duck**: Sleeping Duck was founded in 2014 by engineers Winston Wijeyeratne and Selvam Sinnappan and is now one of Australia's fastest growing startups - and that's particularly unique because we design our own concept products entirely in house. Ground-breaking, engineer led, in-house product design. Real...

  • Customer Service

    1 week ago

    Prahran, Australia MAPM International Full time

    **About the Role** We are seeking a motivated and detail-oriented individual to join our team in Customer Service & Sales Administration Support. This role combines customer service, sales support, and general office administration. It’s an excellent opportunity for someone looking to build a career in sales, administration, or the footwear/apparel...

  • Case Officer

    3 days ago

    Prahran, Australia Unified Healthcare Group Full time

    **Company Description** Unified Healthcare Group (UHG) is looking for a **customer focused**person with** excellent verbal communication skills** and is **organised** and **self-motivated** to support our tele-based service delivery team. **_Hybrid working arrangements available._** **About UHG.** UHG’s purpose is to make it easier for Businesses and...

  • Administration Officer

    2 weeks ago

    Prahran, Australia Unified Healthcare Group Full time

    **Company Description** Do you take pride in your customer service orientation and thrive on achieving results? Be rewarded for your efforts with this progressive company.** Unified Healthcare Group (UHG) is a leading company founded in 1997 and offers businesses from a range of sectors secure access to Australia’s largest marketplace of healthcare...

  • Building Maintenance Officer

    1 week ago

    Prahran, Australia Community Housing Ltd Full time

    Contribute to a world without housing poverty - Full time, hands-on role with variety autonomy & impact - Brighton, Flemington & Prahran locations - competitive salary + benefits **About Us** Community Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing...

  • Concierge Officer

    6 days ago

    Prahran, Australia IPAR Full time

    **Company Description**: **Welcome to Ability Action Australia** We are a national therapy services provider. Every day and in many ways, we are here to help NDIS participants - children, adolescents and adults - get more out of life. Our work is much needed, vitally important and life-changing for our clients and their families. This role works closely...

  • Concierge Officer

    6 days ago

    Prahran, Australia Ability Action Australia Full time

    Company Description **Welcome to Ability Action Australia** We are a national therapy services provider. Every day and in many ways, we are here to help NDIS participants - children, adolescents and adults - get more out of life. Our work is much needed, vitally important and life-changing for our clients and their families. **Job Description**: This role...

Service Desk Officer

2 weeks ago

Prahran, Australia Infinite Aged Care Full time

You will be out & about through our facilities across various locations in Melbourne.
- Play a part in creating a home away from home for our wonderful residents.
- One of Australia’s fastest growing Aged Care providers

**_
The Role_**

We are about to enter the state of Victoria Because of this, a newly created role is now on the market

Aged Care Provider - Redefining a New Generation of Residential Care

An opportunity exists to join the Infinite Care team as a full time Service Desk Officer to provide IT support and assistance to our up-and-coming aged care facilities across Melbourne. - initially working out of our office in Prahan, once our amazing new care home in Knoxfield is ready, this role will be working between the 2.

Reporting to our IT Operations Team Lead, you be supported by an existing IT support team to provide the very best customer service experience to our staff and residents. The position will be based in Prahan and will involve some travel to our various VIC facilities as required and as we grow.
- Carry out tasks as assigned in support of departmental operations and objectives.
- Assist in the rollout and delivery of IT additional services to facility residents.
- Liaise with third party suppliers of IT product and services where required.
- Help drive organisational efficiencies through implementing new information technology initiatives and projects.
- Provide a high level of communication and reporting to internal users where IT issues and problems arise that impact operational requirements.
- General IT administration requirements and projects as directed.

**_ You will offer:_**
- Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users with passion and patience.
- Practical experience providing IT support and assistance in a multi-site organisation.
- Experience working with printers, MFD and the setup and support of these technologies is desirable, as is experience with Office 365, Microsoft Office product and SharePoint.
- A current driver’s licence and car is required.
- Having a valid NDIS Workers Screening Clearance
- A proactive and measured attitude to identifying & preventing safety hazards in the workplace.

**_ What’s in it for you_**
- Food, Clothing, Electrical and other services employee discounts via our external partner called Flare.
- Discounted Health Insurance.
- Newly launched Infinite Fitness and wellbeing benefits.
- Free and confidential Employee wellbeing, financial counselling, mental health and life coaching via our Employee Assistance Program.
- Online company and industry mandatory training which enables you to perform your roles quickly and competently.
- On-the-job technical training with an emphasis on Career progression and development opportunities.
- Ability to earn referral payments via our internal employment promotions program.

**_ As part of being an Infinite Aged care employee you will be required to complete pre-employment checks._**

Video