Hadley's Restaurant Supervisor

**A great opportunity**

If you have a passion for leadership and hospitality then this is the role for you, this full-time opportunity will have you playing a key role in all restaurant operations. Working in a fast-paced environment you will coach and mentor a large diverse team to create memorable experiences for our customers.

**But wait, there's more**

Life’s GREAT when you work with us, when you are a part of our team you can enjoy:

- Above award wages
- Roster 4 weeks in advance
- Additional week of annual leave for working 30 Sundays/Public holidays each year
- Scholarship program up to $1,500 per person to support your leadership development
- A great culture with a supportive leadership team
- Diverse career pathway opportunities

You'll demonstrate a hardworking and passionate work ethic, working within a close-knit team to provide GREAT customer service and memorable experiences.

About the role:

- Be the captain of the ship, leading the team ensuring shifts move smoothly and constructively
- Maintaining rosters and run sheets, ensuring adequate coverage and efficiency
- Collaborating with the food and beverage manager to optimize efficiency, workflow and financial performance
- You will provide leadership and direction to the team to ensure we are delivering exceptional customer service
- Creating and managing team rosters, ensuring adequate coverage and proficiency
- Bringing genuine relationships with members and guests
- Coordinate restaurant bookings and functions
- Be the essential communication link between the kitchen, front of house team and customers
- Responding appropriately to customer feedback and enquiries

To succeed in this role, you’ll have:

- Minimum two years' experience managing a restaurant, in leadership or equivalent
- Experience leading and mentoring a team in a fast-paced environment
- Excellent communication skills and the ability to remain calm under pressure
- Flexible and adaptable nature as split shifts, nights, weekends, and public holidays will be required
- A friendly, energetic, and upbeat personality
- RSA and RCG (must be willing to obtain if you do not yet have one)
- An understanding of restaurant profitability and budgets