Retail Coordinator- Wendouree

1 week ago

Wendouree, Australia UFS Healthcare Full time

**Retail Coordinator - Wendouree | Lead a Purpose-Driven Healthcare Team**

UFS Healthcare is seeking a **Retail Coordinator**to join our team at our **Wendouree**Pharmacy. This is an excellent opportunity for a motivated and experienced Pharmacy Assistant who is ready to take the next step in their career. If you're passionate about delivering outstanding customer service, supporting daily operations, and leading by example, we’d love to hear from you.

UFS Healthcare is a profit-for-purpose healthcare company committed to empowering more people to live longer, healthier lives. Established in 1880, we have been operating health services for over 140 years. As a mutual organisation owned by our members, we invest our profits back into the business for the benefit of more than 100,000 members, as well as our patients, customers, and the wider community.

**The Role**:

- Monday - Friday, 9.00am - 5.30pm
- Wendouree

**Benefits and Perks**:

- Competitive **hourly rate.**:

- **Work-life balance**with the ability to accrue **RDOs**.
- **Learning & Development**programs to support your professional growth and career progression.
- **Staff discounts**across pharmacy, medical, and eyecare services.
- The opportunity to work in a **purpose-driven, community-focused organisation**that prioritises improving health outcomes for the wider community.

**Your responsibilities will include**:

- Foster a positive and motivated team culture while upholding high standards in customer service and operational productivity.
- Champion and communicate the UFS vision, strategy, and core values within the team and across the organisation.
- Deliver an exceptional in-store customer experience through attentive service and expert product knowledge.
- Oversee daily retail operations, ensuring all tasks are completed efficiently and on schedule.
- Monitor and manage inventory levels, ensuring accurate stock control and timely replenishment.
- Coordinate team operations including scheduling, supporting staff training and development, and assisting with performance management processes.Assist the Pharmacy Manager in coordinating and maintaining compliance with the Quality Care Pharmacy Program (QCPP).

**What You’ll Need**:

- **Previous experience in a pharmacy retail environment,**with a strong understanding of daily operations and customer service.
- **Accredited S2/S3 qualification**- SIRCIND002: Support the supply of Pharmacy Medicines and Pharmacist Only Medicines.
- **Confident using point-of-sale systems and other retail IT platforms**- tech-savvy and quick to learn new systems.
- **Team leadership experience**- highly regarded, with the ability to guide, motivate, and support others.Demonstrated integrity, and commitment to the purpose and guiding principles of UFS.

**Why Choose UFS Healthcare?**

At UFS Healthcare, we:

- Operate **19 pharmacies**across western Victoria and offer a range of health services through our **four medical centres**.
- Provide non-emergency medical care **free of charge**to our local community via the **Ballarat Urgent Care Clinic**.
- Deliver exceptional **optical services**through our eyecare business.

**Ready to Make a Difference?**

For further information please contact the People & Culture team on:

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