Qualified Support Worker

**Introduction**:
BallyCara is an established charitable organisation that offers a wellness-focused lifestyle for our clients to facilitate independent living, health, and happiness.
At BallyCara, you will belong to a welcoming and inclusive community where your individual strengths and interests are embraced and are the key driver to everything that we create together. We will empower you with flexibility, autonomy and coaching to allow you to make a meaningful difference, whilst supporting you in your career and personal journey.
We inspire healthy and happy living through our SONA® (Happiness) values and enhance our employee's wellness through the following employee benefits:

- Emotional Wellness: Enhance your happiness. Enjoy a wellness day off each year to take on your birthday, for your family, or just for you because you are worth it.
- Physical Wellness: Improve your health and wellbeing with a fitness allowance for remedial massage, outdoor wellness gear, yoga, pilates, swimming, or gym plus access to an online fitness portal LIFT Fitness
- Professional Wellness: Enhance your career with two days of paid study leave combined with yearly study assistance
- Financial Wellness: Access not-for-profit salary packaging up to $18,550, receive 17.5% annual leave loading, and up to $1,892 per annum in financial discounts from our TELUS Health EAP and wellbeing portal

**Description**:
Are you looking for a rewarding career that fits around your lifestyle? At BallyCara, we understand that life doesn’t always follow a 9-to-5 schedule, and we’re here to offer a role that works for you.
**Along with all the benefits listed above we also offer**:

- Flexible Shifts: We know that everyone’s life is different, so we offer flexible shift options to accommodate your availability.
- Supportive Environment: You’ll be part of a team that understands your needs. From training and career development opportunities to emotional and practical support, we’re here to help you succeed.

We’re actively looking for compassionate, dedicated, and motivated qualified Support Workers to join our team, with a particular focus on those who are looking for late availability shifts and those returning to work after a career break—whether you’ve been caring for children, looking after loved ones, or exploring other pursuits.
**Roles & Responsibilities**:

- Provide personal care, mobility assistance, and help with daily household tasks.
- Offer social support, fostering engagement in community and wellness activities.
- Keep your team leader updated on client needs and progress.
- Assist clients with transportation to appointments and social outings.
- Travel locally between client homes across the North Melbourne region i.e. Bundoora, Craigieburn, Whittlesea, Coburg, Preston, Reservoir, etc (with paid mileage).

**Skills and Experiences**:
**About You**:
You’re a kind, empathetic individual who has a passion for helping others. You have had previous experience in care and a natural flair for looking after people. Perhaps you’ve been away from the workforce for a while—whether that’s due to caring for your family or other reasons—and are now ready to return to something meaningful.
**You are**:

- Patient, understanding, and compassionate.
- Someone who enjoys building relationships with people, especially those in need of care and support.
- Ready to work flexible hours, including late shifts and weekends.
- Open to learning and growing in a supportive environment.

**You have**:

- A minimum of Certificate III in Individual Support, Aged Care, or Community Services, OR current nursing students who have completed Aged Care placements.
- Previous experience in Aged Care or Community Services.
- Flexibility to work various shifts - have availability between Monday and Friday 7am-8pm and occasional weekends.
- Basic computer skills with attention to detail in documentation.
- Ability to work independently, while reporting to a Supervisor.
- Empathy, patience, and a positive outlook on Ageing.
- A current Driver’s License and registered and comprehensively insured reliable vehicle.
- National Police Check (or willingness to obtain).
- Current First Aid and CPR certificates.
- COVID-19 vaccination status x 2.

Why Join Us?
At BallyCara, we’re more than just a workplace—we’re a community. When you join our team, you’re joining a supportive network of colleagues who care about each other’s success. We also offer employee recognition programs, career growth pathways, and a welcoming, inclusive culture that celebrates diversity.
We’re have proud to serve areas across the Greater Brisbane area, Gold Coast and Melbourne. Whether you're local or looking for flexibility across different locations, we’ve got the perfect opportunity for you.
Are you passionate about improving the lives of seniors? BallyCara is seeking compassionate and dedicated individuals to join our team as Aged Care Support Workers.
In this fulfilling role, you'll help senior