Dental Receptionist

2 weeks ago

Pennant Hills, Australia Hills Dental Design Full time

At Hills Dental Design, we believe dentistry is more than just teeth - it’s about creating confidence, comfort, and positive experiences. We are looking for a motivated and caring team member who thrives in a supportive environment and is passionate about delivering exceptional patient care.

**About the Role**
This is a flexible position (part-time or full-time, 4 days per week) where you’ll play an important role in ensuring our practice runs smoothly and our patients feel looked after from the moment they walk through the door.

**Key Responsibilities**
- Instrument sterilisation & adherence to infection control protocols
- Processing HICAPS claims and handling patient payments
- Scheduling, confirming, and managing patient appointments
- Providing warm and professional patient care from welcome to farewell
- Coordinating recalls and following up patients post-treatment
- Maintaining a high level of organisation and efficiency within the practice
- Supporting the team with day-to-day tasks and clinical flow
- Clear and effective communication, both verbal and written

**What We’re Looking For**
- Previous dental experience is essential (including sterilisation duties)
- Knowledge of D4W software is an advantage (training can be provided)
- Strong organisational skills with attention to detail
- A caring, approachable manner and excellent customer service skills
- Team-oriented with a proactive attitude

**Why Join Us?**
- Be part of a modern, progressive dental practice with a focus on patient wellbeing
- Work alongside a supportive, friendly team that values collaboration
- Opportunities for ongoing professional growth and training
- A welcoming environment where your contribution makes a real difference

If you are passionate about creating positive dental experiences and want to be part of a practice that values care, quality, and teamwork, we’d love to hear from you.

**Job Types**: Full-time, Part-time, Permanent

Pay: $28.00 - $35.00 per hour

**Benefits**:

- Employee discount
- Professional development assistance

**Experience**:

- Dental reception: 1 year (required)
- Customer service: 1 year (required)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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