Fleet Service Agent

22 hours ago

Broadbeach, Australia AutoGuru Full time

**Are you interested in joining the Operations team in one of Australia's fastest-growing and most innovative tech companies on the Gold Coast?**

Well, let us introduce ourselves, we’re AutoGuru, an award-winning tech company with a mission to make auto care easy.

We’re gearing up to do even more awesome things here in Australia, and abroad, so we’re looking for a motivated entry-level Fleet Maintenance Controller to join our crew This role would suit Service Advisors or Mechanics looking for a career change, or anyone with past mechanical experience.

**About the Role**
- Role is within our fleet maintenance team working full time Monday to Friday.
- Process fleet booking authorisations over the phone.
- Liaise and maintain contact with our automotive business suppliers.
- Onboard new automotive businesses to the AutoGuru platform.
- Achieve and maintain quality long-term relationships with all suppliers.
- Great entry-level office job for someone starting a career off the tools or out of the workshop - lots of opportunities to grow your skills and a new career.

**About You**
- Experience in the automotive industry.
- Mechanical knowledge beneficial.
- Excellent customer service skills and rapport-building.
- Work efficiently, with very accurate attention to detail.
- Ability to multitask, flexibility to switch tasks easily.
- Self-motivated with excellent interpersonal and communication skills.
- Some experience in the use of Microsoft or Google Suite programs including Excel / Google Sheets beneficial.
- Enjoy working in a fast-paced, dynamic environment where creatives, marketers and engineers work together to develop market-leading, high-growth solutions.
- Positive attitude under pressure and work comfortably within tight deadlines.
- The desire to keep building your skills, learn new approaches and strategies, and test out new technologies to develop ground-breaking solutions.
- Exemplary time management and attendance

**Perks**

We’re an inclusive and flexible workplace, and our perks and culture are pretty sweet (if we say so ourselves). We offer:

- Hybrid work options.
- Discounted car servicing.
- A paid day off on your birthday.
- A modern industrial office that is a short walk to the beach and public transport, and full chillout spaces and good vibes.
- Free secure parking, bike racks, surfboard racks, and a pool table.
- An awesome schedule of team events led by our Culture Crew.

As an employer, we’re hyper-focused on building high-performing teams filled with exceptional people that align with our values of ‘here to help’, ‘move with purpose’, ‘think 10x’, ‘play as a team’, ‘numbers over hype’ and ‘innovative for the future’. Sound like you?

**How to apply**

Submit your resume and cover letter via Seek outlining why you’re the best fit for the role. Applications close at 5pm on Friday, April 19th.

Connect with us on our socials

**Salary**: $60,000.00 - $70,000.00 per year

**Benefits**:

- Employee discount
- Referral program
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Application Question(s):

- How many years of experience do you have in the automotive industry?
- Do you have customer service experience?
- How many years of experience do you have as a Qualified Mechanic?

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in Broadbeach, QLD 4218

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