Trade Assistant

_Kalmar is moving goods in critical supply chains around the world, with the vision to be the forerunner in sustainable material handling equipment and services._

**We're making every move count**:

- Works in a safe manner
- Assist Lead Mechanic with corrective maintenance repairs, general report work and preventative maintenance on Diesel Powered and EV Mobile Equipment as various locations in the field and workshop
- Assist with accountable for quality of workmanship
- Assist with work being carried out within acceptable repair time frames
- Available for work during normal business hours and outside of normal business hours including weekends and being available for on call and emergency breakdowns

**On offer**:

- Competitive salary package commensurate with experience
- Opportunity to work for a Global Company
- Learning & Development opportunities to progress your career
- Paid Parental Leave
- Employee Assistance Program
- Employee Referral Program
- Paid Community Service Leave

**Main tasks and responsibilities**:

- Ensure all work is carried out in compliance with company HSE regulations
- Assist with carrying out electrical and mechanical fault finding and emergency corrective repairs on Diesel Powered and EV Mobile Equipment
- Assist with carrying out fault finding and general repair work on Diesel Powered and EV Mobile Equipment
- Assist with carrying out PM servicing as required in compliance with PM schedules provided can completion of relevant PM checklists
- Assist with carrying out warranty repairs in accordance with factory requirements and correct completion of all Warranty checklists and documentation procedures
- Prepares well for service jobs: service history, parts, customer address and contact, onsite on time etc.
- Assistant to Lead Mechanic to ensure all repair and service work is carried out in an efficient and timely manner.
- Ability to work independently and without direct supervision for minor works such as cleaning and parts stock operations.
- Willing to learn Kalmar to learn new technology and processes on Kalmar products
- Assist with actively building good customer relationships by professional behaviour and customer-minded interaction
- Assisting to actively build profitable Kalmar service business in the country by well planning work days and providing service at high quality and on time to customers
- Leaves the customer site having cleaned the workplace, reviewed the work done with the customer, checked for additional service opportunities, service report sent and properly signing out with the customer contact

**Administration**
- Represent the company in a professional manner to meet the client’s expectations
- Other tasks as directed by Technicians, Service Manager, Dispatcher, Supervisor or Leading Hand

**KPI’s**
- Safety: Zero accidents, completion of Take 5’s and Vehicle Inspections
- Work organisation: 5S Clean and Tidy
- Service Reports: Completed daily - Set to WDON
- Customer satisfaction related to service: Customer survey and feedback

**What you’ll need to succeed**:
**Education**
- Minimum completion of year 10 Preferred
- Mechanical aptitude
- High Risk Work Licenses
- Forklift operator’s license
- Elevated work platform license

**Experience**
- Performing maintenance on equipment
- Warehouse duties
- Cleaning duties
- Knowledge of hydraulics, electronics, drivetrain and diesel engines
- Knowledge of Electric Vehicle systems and charging requirements to prolong batter life.
- Sound communication skills (written and verbal)
- Excellent interpersonal skills (ability to deal with all stakeholders in the business)

**Competencies**
- Safety Orientated
- Customer Orientated
- Team player
- Excellent work ethic
- Ability to participate in all training and development programs
- Ability to get things done
- Cultural sensitivity and adaptability

**You will be part of**:
We believe in our people as it is our people who really make the difference. We always work in close collaboration with our customers, deliver on our promises and never walk away no matter how big the challenge. We succeed because we do it together.

With us, you will have the opportunity to realise your potential and become an important member of our global team.

**Interested to join?**:
Find out more about what it's like to work for Kalmar from one of our Service Technicians - Natarsha
- Kalmar (Nasdaq Helsinki: KALMAR) offers a wide range of industry shaping heavy material handling equipment and services to ports and terminals, distribution centres, manufacturing and heavy logistics. Headquartered in Helsinki, Finland, Kalmar operates globally in over 120 countries and employs approximately 5,200 people. In 2023, the company's sales on a carve-out basis totalled approximately EUR 2.0 billion._