Service Officer

1 week ago


Gold Coast, Australia Queensland Government Full time

**Your typical day as a Service Officer may include:

- Answering client calls and resolving debt enquiries.
- Negotiating debt management instalment plans with clients.
- Ensuring compliance with guidelines and record-keeping standards.
- Contributing to team and individual performance goals.

You will be supported by a positive, constructive team and divisional leaders as you do your work.

To be successful in this role you will need to demonstrate:

- A working knowledge of digital and data technology/systems.

Applicant guidelines:

- If successful after shortlisting, you will progress through to an assessment centre day. These will run on 25/03/2025 (Springfield) and 27/03/2025 (Southport)

We welcome applicants to share with the contact officer any health condition, impairment, and/or cultural/linguistic background, so that we may make any necessary adjustments to enable you to equitably participate in the recruitment process.

If you are interested in this role - click 'Apply' to be redirected to the full advertisement, including role description and contact details.

Applications to remain current for 12 months.

Job Ad Reference: QLD/622579/25
Closing Date: Tuesday, 11 March 2025
This work is licensed under a Creative Commons Attribution 3.0 Australia License.


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