Sales and Partnership Consultant

**About St John Ambulance Queensland**

One of the world's most iconic charitable humanitarian organisations, St John Ambulance is committed to enhancing the lives of Queenslanders and building a safe and resilient community.

For 140 years, St John Ambulance has been at the forefront of providing urgent health and medical support during times of crisis, empowering individuals with life-saving skills, and offering vital companionship to those in need.

St John Ambulance is Australia's leading provider of First Aid education and products, providing individuals and businesses with the skills, knowledge, confidence and equipment to save a life.

**About the Role**

The primary focus for this dynamic role is to deliver a seamless and whole of business sales approach through building and facilitating internal and external cross-functional sales opportunities and engagement activities in line with set KPI’s.

This position will play a pivotal role in connecting, optimising and realising opportunities across the business streams to enable profit and revenue growth in line with St John Ambulance Queensland strategy and business plans.

A key focus will be on:

- Creating new customer and business opportunities
- Deliver exceptional customer service
- Grow, maintain and nurture a qualified and engaged customer database
- Capture, follow up, convert, manage and nurture inbound leads through to an active customer.
- Through outbound engagement activity including but not limited to outbound cold calling, develop and build a qualified and engaged customer database
- Support the Sales and Partnership Management team in attending expos and tradeshows

**Role Responsibilities**
- Meet or exceed KPI’s and sales targets
- Demonstrate a desire to personally provide an excellent customer service to all stakeholders internal and external
- Have well developed negotiation and resolution communication skills that supports swift resolution of service concerns
- Ensure a high quality of external customer account management and relationship development is achieved
- Listening to customers’ needs or issues and providing helpful solutions to their problems
- Build lasting relationships with clients and other team members based on trust and reliability
- Utilise software, databases, scripts, and tools appropriately
- Keep a comprehensive record of all customer calls, conversations, face to face meetings and written communication in the CRM
- Research, identify and engage with new customer opportunities

**Qualifications and Attributes**:

- Excellent verbal and written communication skills
- Effective time management to service and respond to enquiries in a timely manner
- The ability to prioritise and meet strict deadlines
- Proactive and team-focused approach to work
- Sales qualifications are viewed favourably but not required
- Experience in and understanding of sales or desire to learn
- Ability to work autonomously as well as collaborate with various departments
- Advanced skills in Microsoft Office 365 and CRM platforms

**Applications**

The role is a full-time position, Monday to Friday based at our Nundah office.

Salary includes a competitive rate, not-for-profit salary packing benefits, leave entitlements, superannuation and ongoing professional development.

**Salary**: From $600,000.00 per year

**Benefits**:

- Salary packaging

Schedule:

- 8 hour shift

Work Authorisation:

- Australia (required)

Ability to Commute:

- Nundah, QLD 4012 (required)

Ability to Relocate:

- Nundah, QLD 4012: Relocate before starting work (required)

Work Location: In person