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Escape Room Supervisor

2 weeks ago

Fremantle, Australia Escape Hunt Perth Fremantle Full time

**Work in fun Escape Rooms leading the team to provide memorable experiences**

**WHAT WE'RE LOOKING FOR**
- Minimum 1 year supervising or managing experience.
- You inspire teams to perform to the highest standards and lead by example.
- Customer Service mindset, enthusiastic, engaging and keen to provide customers with an amazing experience.
- You're comfortable in a fast-paced environment.

**YOUR DUTIES**
- Manage a team of casual game masters
- Maintain excellent customer service standards
- Train and mentor game masters and maintain high staff satisfaction
- Ensure the venue operations runs smoothly including timely repairs, maintaining cleanliness, ordering of supplies and replacements and appropriate staff rostering
- Implement in store marketing initiatives
- Liaise with owners, head office and service providers with on games, repairs and other issues
- Administer financials ensuring timely payment of bookings, reconciliations, staff cost ratios and reporting.
- First point of contact for operational issues

If you feel that this is the mission for you and you have what it takes to lead our team, then we 'd love to hear from you.

**BENEFITS**
- Employee discounts within Perth and other Australian branches
- Flexible working hours
- 10% performance bonus

**Job Types**: Full-time, Part-time

Work Location: In person