Investigator

2 weeks ago

Melbourne City Centre, Australia State Revenue Office Full time

Investigator - Investigations Branch, Melbourne CBD
- At least 7 ongoing and fixed term are being offered in Melbourne CBD
- Salary $74,580 plus 11% superannuation - VPS Grade 3
- Based in Melbourne CBD with hybrid working arrangements

What we offer
The State Revenue Office is the Victorian Government's revenue management agency, administering a range of taxes, duties, levies, grants, and subsidies.
We aim to develop our people to achieve great outcomes for the Victorian community. We offer flexible working arrangements and a workplace culture that is rewarding and productive, where contributions are valued and recognised, expectations are clear, and treatment is fair and equitable. We are an equal opportunity employer that is committed to providing an inclusive, accessible, and safe working environment.
Find out more about working at the SRO at sro.vic.gov.au/careersor via our LinkedIn page.
The opportunity This role, within a team of investigators, undertakes activities designed to maximise compliance with Victoria's revenue laws and ensure revenue is collected when it is due.

**Reporting to a Team Leader, you will**:

- Conduct assigned investigations, under guidance, using audit and investigative skills.
- Quantify customers' tax liabilities and explaining to them the reasons for the decisions made as part of an investigation.
- Produce accurate reports on investigation findings and negotiating appropriate outcomes with customers.

Who we are looking for To be successful in this role, you will have:

- Professional customer service skills to consult with customers and identify needs and negotiate outcomes as well as working cooperatively and professionally in a team environment.
- provide a cover letter which includes responses to Key Selection Criteria 1, 2 and 6, and
- provide a Resume.

Please note, as part of our selection process, we conduct pre-appointment checks including those related to references, identity, qualifications, work history, work visa, and police record history.

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