Installation Coordinator

Are you able to manage a number of jobs on the go at the same time? Do you have attention to detail and high organisational skills?

Based in Cleveland we have an exciting opportunity for an experienced and dynamic person with a can do attitude. This role is office based and responsible for the effective planning of domestic and commercial installations from acceptance to coordinating our team of installation technicians and the organisation of associated trades. You will work closely with suppliers, contractors, team and clients to deliver on job commitments whilst providing exceptional customer service. This role will look after end to end contact with the client including invoicing of jobs.

**Your key responsibilities will include, but not limited to**:

- Adherence to company policies and procedures
- Prioritising needs of clients/business alliances
- Coordinating/scheduling technicians and contractors on a daily basis
- Job coordination
- Updating notes and document control for projects
- Tracking of goods and resources for projects
- Adherence to customer requirements
- Invoicing
- Accounts Receivable
- Handling phone inquiries. (customer, team and accounts related)
- Ensuring timely service delivery and complete client satisfaction
- Building and maintaining relationships with the team, clients/business alliances

**Your Profile**:
**To be successful in this position you will need to show**:

- Professional and friendly communication skills.
- Experience in job coordination.
- A positive outward mindset.
- An excellent team player with self-motivation and the ability to work independently.
- High level of organisational and administrative skills along with exceptional attention to detail.
- Resilience to cope well under pressure and respond quickly to changing circumstances.
- A lateral way of thinking and problem-solving.
- The ability to multi-task, prioritise, work quickly, good time management skills.
- An enthusiastic attitude with a high level of accountability.
- Well-developed computer skills and an ability to perform data entry with speed and accuracy.
- Confidence in making sound decisions in a fast-paced environment.
- Enthusiasm and commitment to the efficient operations of a service business.
- The drive to deliver excellent client service with the ability to also balance the needs of the business.

**Hours of Work and Remuneration**:
This position is full-time - 8:00 am to 4:30 pm, Monday to Friday. Salary is dependent on experience.

**Salary**: $55,000.00 - $65,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Project co-ordination: 1 year (preferred)
- job scheduling: 1 year (preferred)

Work Location: In person