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Technical Support Executive
2 weeks ago
Job Title: Technical Support Engineer
**Responsibilities**:
- Troubleshoot and resolve technical issues related to software and hardware products
- Diagnose and resolve network issues
- Escalate complex technical issues to appropriate teams
- Collaborate with cross-functional teams to provide solutions to technical issues
- Maintain documentation of technical issues and resolutions
- Provide training to customers as needed
**Requirements**:
- Bachelor's degree in Computer Science or related field
- 2+ years of experience in technical support or related field
- Excellent problem-solving skills
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Knowledge of programming languages is a plus
**Job Types**: Part-time, Subcontract, Casual
Part-time hours: 20 per week
**Salary**: $20.33 - $30.00 per hour
**Benefits**:
- Work from home
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Commission
Ability to commute/relocate:
- Belmont VIC 3216: Reliably commute or planning to relocate before starting work (required)
Work Authorisation:
- Australia (required)