Vic - Management - White Lady - Regional Manager

3 days ago

Glen Waverley, Australia Invocare Full time

White Lady Funerals has been supporting families across Australia for 30 years. It is a proud brand and a part of InvoCare, an Australian owned company and industry leader that owns and operates funeral homes and cemeteries and crematoria across Australia, New Zealand and Singapore.

An exciting opportunity has now become available for an experienced manager with a service driven orientation to join our team. The Regional Manager, White Lady Funerals will lead a team of Location Managers delivering the highest levels of service to our families and local communities.

We are part of InvoCare (IVC), an ASX listed leading provider of funeral services in Australia, New Zealand and Singapore and operates private memorial parks and crematoria in Australia and New Zealand. With a history of delivering strong returns to shareholders, a positive organisational culture and a strong business outlook, now is an exciting time to join the InvoCare team.

Full training will be provided for you to perform the following in your role:
Responsibilities for this role include:

- Strong leadership and ability to articulate clear and positive direction with prior experience in coaching and developing large multi-functional teams
- Proven track record of driving and managing business processes and cultural change within an organisation
- Proven ability to move between strategy and operational execution
- Experience in the funeral industry preferred however, not essential
- Business management expertise with a focus on logistics, asset management, procurement, and systems
- Financial management experience including P & L including experience with managing business improvement initiatives and the ability to demonstrate cost-effective management of resources
- Strong attention to detail and reporting abilities
- Proven experience leading a medium to a large team, and confidence with HR activities (including recruiting, training, development, retention to create an achievement culture)
- Computer literacy/aptitude
- A proven ability to drive change, innovate and implement initiatives
- Strong communication skills with the desire to build effective working relationships
- Current Unrestricted Drivers’ License
- Covid -19 vaccination/s

Skills and experience required for this role include
- Experience in a service-driven organisation
- Be sensitive to grieving people, their values and beliefs
- Aligned interpersonal skills to work in a close team environment
- A capacity to be at ease with death and the expression of grief
- Have the desire and initiative to proactively support other staff members

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