Customer Support Administrator, Community

4 days ago

Preston, Australia Aruma Full time

Based onsite in one of our Victorian, NSW or Queensland locations
- Grow your career with Nationally recognised training with Aruma RTO
- $34.04 to $36.50 per hour + super

**About the Role**

5 roles available. Based in one of Victorian, NSW or Queensland locations. Reporting to the Regional Manager, Community you'll work with key stakeholders to ensure Aruma's Service Agreements are current, compliant, relevant and represents best practice outcomes in customer service, reporting, safety and well-being.

**Key Focus Areas**
- Customer Service and Growth
- People
- Quality and Compliance

**Benefits**
- Victoria, NSW or Queenland base onsite location
- $34.04 to $36.50 commensurate with skills & experience + super + optional sacrificing to maximise your take home pay
- NFP $15,900 tax free + discounts on everyday products and services
- Training and development opportunities through Aruma RTO
- Grow your career within our vast network of businesses covering the eastern seaboard
- Access to Fitness Passport - subsidised Gym membership
- Employee Assistance Program

**What you'll need to be successful**
- Sound knowledge of the Disability sector and NDIS framework and Child Protection Framework (as relevant to service area)
- Intermediate MS Office Suite (Word, Outlook, Excel, Teams)
- Working knowledge of IT Systems RITEQ, Carelink, CRM, and Periscope or equivalent

**Must haves**
- Current unrestricted Australian driver's licence
- NDIS Worker Screening Check and completion of NDIS Worker Orientation Module
- Police Check
- A confirmation record of COVID-19 vaccination (dose 1 & 2 + booster)

**Culture**

People love to work at Aruma because they get the satisfaction of knowing they are supporting people to live a great life, the life they want, the life they choose. Aruma is also BRAVE. That's what makes us a trailblazer, being part of our team means you need to meet our BRAVE behaviours (Bold, Respectful, Authentic, Value Teamwork, Excellent)

**Diversity & Inclusio**n

Aruma is a Child Safe Organisation and an Equal Employment Opportunity (EEO) Employer. To this end, we invite applicants to answer optional questions around Diversity and Inclusion as part of the recruitment process. The information provided will be treated in strictest confidence in accordance with Aruma’s Privacy Policy.

**How to apply**

Follow the prompts and attach a cover letter explaining how you meet the job criteria together with an updated resume.Video

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