Hotel Receptionist/gsa

7 days ago

Haymarket, Australia APX Hotels Apartments Full time

**Job description**: Male Hotel Receptionist Job description Job description Be the Face of Hospitality We are seeking Guest Service Agents / Hotel Receptionists to join our dynamic front office team. We welcome individuals with a passion for delivering exceptional customer service. Applicants must be able to work full time shifts which may change as per the roster. About Us We operate a diverse portfolio of hotels and apartments, offering a premium experience for business and leisure travelers alike. We are committed to providing a "home away from home" atmosphere, ensuring our guests enjoy comfort, convenience, and outstanding service. Your Key Responsibilities: - Greet and welcome guests with a warm, friendly attitude - Assist with check-in and check-out procedures efficiently - Handle guest inquiries, reservations, and special requests - Provide local knowledge and recommendations to enhance guest experiences - Process payments and maintain accurate financial records - Work collaboratively with housekeeping and other departments - Check guest rooms to ensure comfort, cleanliness, and readiness - Ensure the front desk and lobby remain clean and organized - Uphold company policies and strive for continuous improvement What We’re Looking For: ✔ Experience in hotel reception / guest services (highly regarded but not essential) ✔ Knowledge of PMS software (e.g., Newbook) - training available ✔ Strong communication & interpersonal skills ✔ Ability to multitask & stay calm under pressure in a fast-paced environment ✔ Professional appearance and positive attitude ✔ Flexibility to work shifts, including evenings, weekends & public holidays ✔ Ability to handle challenges with professionalism and empathy Why Join Us? - Competitive salary + performance incentives - Flexible work options (full-time, part-time ) - Training & career development opportunities - Supportive team environment in a growing hospitality group How to Apply: Pay: $25.00 per hour **Job Type**: Part-time Work Location: In person **Job Type**: Part-time Pay: $25.00 per hour Expected hours: 25 - 30 per week Work Location: In person

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