Laboratory Information Management System

Permanent position with our team at our Morayfield based Laboratory
- Be part of a diverse, inclusive, and collaborative workplace
- We are passionate about keeping our environment and local community

**About us**:
Unitywater operates in one of Australia’s most exceptional environments in terms of natural beauty, geographical and demographic breadth. We operate on Kabi Kabi, Jinibara and Turrbal Country, proudly providing safe and reliable water to customers in Moreton Bay, Sunshine Coast and Noosa. We are a water utility serving one of the fastest growing regions in the country.
We think a pretty good job starts here.

**About the role**:
As the Laboratory Information Management System (LIMS) Coordinator / Administrator, you will be responsible for maintaining the LIMS to provide efficient laboratory services and meet the requirements of the AS ISO/IEC 17025 standard. Key accountabilities will include but not be limited to:

- Setup and control of user access, user privileges and authorised approvers, and assist in developing and maintaining client information databases.
- Setup of test configurations including Limit of Reporting, Measurement Uncertainty, NATA accreditation status, test method codes, units of measurement and calculation algorithms.
- Develop and maintain test procedures required for grouping of analysis to meet end user and NATA requirements.
- Develop sample type templates for routine analysis and major laboratory testing projects.
- Establish quality control details to meet the requirements of AS ISO/IEC 17025 standard.
- User preferences including dynamic calculations, and excel export settings; and
- Configure LIMS to create analytical batch, worksheet templates and workgroups to assist with efficient workflow practices.
- Manage the Lab inbox to ensure that external laboratory reports, external laboratory invoices and customer service requests for water testing are actioned appropriately.
- Supervise and train staff in the operation of LIMS including the development of LIMS training programs and standard operating procedures.
- Coordinate the project requests from internal Unitywater stakeholders and set up projects in LIMS.
- Respond to quotation requests from internal and external customers as per the approved laboratory service costs.
- Generate the monthly invoice report for internal and external clients.
- Monitor sampling, field testing and lab testing programs' performance and liaise with internal and external stakeholders with monthly performance reports.

**About you**:
Our One Unitywater behaviours - **Create the Future, Care Together, and Own It** - define how we work together at Unitywater. To contribute to this, you will demonstrate the following skills and qualities for the role:

- Bachelor’s degree or higher qualification in Science (major in Chemistry or Microbiology) with significant experience with LIMS in analytical laboratories.
- Demonstrated advanced ability to utilise computer software including Microsoft Excel, and SQL queries.
- Excellent demonstrated working knowledge and understanding of AS ISO/IEC 17025: General requirements for the competence of testing and calibration laboratories, including completion of the NATA training course on understanding NATA’s ISO/IEC 17025 requirements.
- Completion of the NATA Quality Management in the Laboratory and NATA Internal Audits training courses is desirable.
- Well-developed interpersonal skills, with the ability to communicate professionally, coordinate analytical projects, and gain positive feedback from the team members and customers.
- Demonstrated experience working on quotation, financial reporting, LIMS invoicing, stakeholder engagement and achieving quality outcomes on time.

**Working at Unitywater**:
As a Unitywater team member you will enjoy a range of benefits:

- **Flexibility**:We value flexibility and support work-life balance with hybrid and flexible working, purchased annual leave and access to floating public holidays. Tell us what this looks like for you
- **Wellbeing**:We offer several initiatives to support your wellbeing, such as discounted private health insurance, salary packaging, employee assistance program, and access to retailer discounts and benefits.
- **Learning and Development**:We offer a range of opportunities to feed your curiosity such as: Walk on Country experience, study assistance, and access to a dedicated learning program and professional memberships.
- **Extras**:We invite you to join our dedicated employee networks focused on First Nations Reconciliation, LGBTIQ+, CALD, Gender, Life Stage diversity, and Accessibility.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. We are committed to a workforce that reflects the diversity of the community we serve and fostering a workplace that is diverse and inclusive, where you feel connected, are safe to be yourself and supported to be the best version o