Administrative Assistant/receptionist
2 weeks ago
This role is hiring **fluent Mandarin speakers **only.
Due to COVID-19, front desk receptionist duties will be halted until school reopens. Currently online duties such as class scheduling and customer service is required.
Interview will be conducted via Zoom or Wechat in both English and Mandarin.
**About the Role**
- Currently seeking an action-oriented, flexible and Mandarin speaking receptionist / customer service agent for our Camberwell campus.
- Must be available to work at our Camberwell campus on Friday and Saturdays (currently closed due to COVID-19 crisis)
- Must be a confident user of Wechat.
- Customer service duties can be performed at home using Wechat.
**Duties**
- Greeting visitors to the campus and directing them to appropriate classrooms
- Communicating with customers in a timely and professional manner.
- Updating student, teacher availabilities
- Maintain class attendance records
- Maintain presentation of the campus
- Assist in class scheduling
- Printing/collating classroom materials as requested
- Perform customer service via Wechat
**Desirable**
- Must be fluent bilingual in English and Chinese
- Exceptional communication and interpersonal skills.
- Demonstrates integrity and track-record of earning trust and rapport.
- Practical knowledge of basic office software and technology
- Prior reception or customer service experience is preferred but not required.
**Job Types**: Full-time, Part-time
Part-time hours: 20 per week
**Salary**: $22.00 - $25.00 per hour
Schedule:
- Shift work
- Weekend availability
Supplemental pay types:
- Bonus
**Experience**:
- customer service: 1 year (preferred)
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