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Store Manager
2 weeks ago
**Join the vibrant team at Piccolo Me & SolBowl at Campbelltown WSU.**
We're looking for a passionate and experienced Store Manager to lead our dynamic team and ensure the smooth and efficient operation of our combined Piccolo Me & SolBowl store. If you thrive in a fast-paced environment, love coffee and delicious, healthy food, and have a knack for building strong teams and delivering exceptional customer service, we want to hear from you Our store is new and located at Campbelltown WSU Campus.
**About Us**:
Piccolo Me is renowned for its high-quality coffee and welcoming atmosphere, while SolBowl offers fresh, vibrant and healthy bowls. We've combined these two popular concepts to create a unique and exciting dining experience at Campbelltown WSU. We pride ourselves on providing exceptional customer service and fostering a positive and supportive work environment.
**About the Role**:
As Store Manager, you will be responsible for the overall success of the store, including:
- **Team Leadership & Development**: Recruiting, training, mentoring, and motivating a high-performing team. Creating a positive and inclusive work environment. Scheduling staff effectively to meet business needs.
- **Operational Excellence**: Overseeing daily store operations, ensuring smooth service, and maintaining high standards of cleanliness and hygiene. Managing inventory levels, minimizing waste, and controlling costs. Implementing company policies and procedures.
- **Customer Service**: Providing exceptional customer service and resolving customer issues effectively. Building strong relationships with regular customers.
- **Sales & Marketing**: Driving sales and achieving store targets. Implementing local marketing initiatives and promotions. Monitoring sales performance and identifying opportunities for growth.
- **Financial Management**: Managing store budgets, tracking expenses, and ensuring accurate cash handling procedures.
- **Compliance**: Adhering to all relevant health and safety regulations, as well as company policies and procedures.
**Key Requirements**:
- Proven experience as a Store Manager (preferably in the hospitality industry).
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- A passion for delivering exceptional customer service.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Strong organizational and time-management skills.
- Knowledge of coffee and food preparation (advantageous).
- Basic computer skills and POS experience.
- Current NSW Food Safety Supervisor Certificate (or willingness to obtain one).
**Benefits**:
- Competitive salary commensurate with experience.
- Opportunity to work in a fun and dynamic environment.
- Be part of a growing and successful business.
- Staff discounts on Piccolo Me & SolBowl products.
- Ongoing training and development opportunities.
**To Apply**:
Pay: $60,000.00 - $70,000.00 per year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
**Experience**:
- Leadership: 1 year (preferred)
- Retail management: 1 year (preferred)
Work Authorisation:
- Australia (preferred)
Work Location: In person
