Field Service Supervisor

3 days ago

Hunter Valley, Australia WesTrac Full time

**_At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More._**

**About the role**

We are seeking a highly motivated and experienced leader to join the team as a Field Service Supervisor.

Reporting to the Branch Manager, the Field Service Supervisor is responsible for providing supervision and guidance to a team of technicians whilst maintaining a safety conscious environment.

Our Field Service Supervisor will work alongside internal and external stakeholders continues to achieve business targets and promote continuous improvement within the department.

This position will be based at our Tomago facility, working 10 hour days Monday to Friday.

**Skills & Experience**
- Trade certificate with proven post trade experience
- Demonstrated ability to manage a high performing team
- Intermediate Computer Literacy Skills (including MS Office Suite)
- Advanced communication skills (written, verbal and interpersonal)
- Highly developed organisational skills with the ability to successfully manage fluctuating workloads and prioritise accordingly
- Highly developed attention to detail
- Ability to demonstrate empathy and understanding for team members

**_Desirable:_**
- Previous experience servicing Caterpillar equipment
- Frontline Management qualifications or similar leadership qualifications

**Why join WesTrac?**

***As one of the World's leading Caterpillar dealers, WesTrac services a broad range of customers across NSW, ACT & WA. Our ongoing success is attributed to the individuals that make up our teams, which is why we offer a competitive benefits package and pride ourselves on our Safe, Engaged and Customer Focused Culture. As a WesTrac team member you will receive:

- Competitive remuneration
- Annual Remuneration and performance review
- Discounted CAT Hand Tools
- Fitness Passport for the whole family
- Income protection with 24/7 coverage
- 12 weeks paid parental leave
- Online Learning Library to support your continued development
- Opportunities for progression
- Dealership network with opportunities for short term or permanent transfers

If you believe you have the skills and experience to succeed in this role, please submit your cover letter and resume for consideration via the link.

For further information regarding this role, please contact Kirstie on _0436 845 373 or 02 4964 5112._

Successful applicants will be required to complete a satisfactory National Criminal History Check as part of the recruitment process.
- At WesTrac, our primary focus is our people. As we look to the future, we’re focused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac is a member of the Diversity Council of Australia and recognise the value of and strongly support the principles of equal employment opportunities in the workplace and are committed to continue to build our workplace culture._

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