Indigenous Customer Care Consultant

2 weeks ago

Wollongong, Australia Indigenous Workstars Full time

We are looking for an enthusiastic full time Customer Care Consultant to join our Trade Store team based in Unanderra NSW, to provide an exceptional level of service to our growing customer base.

In this key role, you will support our trade store by serving customers face to face and attend to other activities including stock-takes, shelf price maintenance and stock top-ups ensuring that goods are stored neatly.

By joining our passionate well established team, you will have the opportunity to grow, develop, have fun and make a positive difference to all our customers.

Your key responsibilities include, but not limited to:

- Face to face customer service, customer requests, sourcing parts, ETA's on backorders
- General housekeeping of both the counter and packing area
- Identify opportunities to increase order size and profitability through up-selling and cross selling
- Participate in all product training in line with company requirements
- Take ownership in continuing and cultivating all customer interactions

To be successful, you will have:

- Customer service experience in a trade store/retail environment
- Well-developed customer service skills with a 'customer first' approach
- Clear written and verbal communication skills
- Self-motivated, problem solver and time management skills
- Forklift license (desirable but not essential)

CULTURE & BENEFITS

A career with our client will offer you rewarding experiences and opportunities for growth and development. We have a diverse, inclusive, and safe workplace where our team members care about each other and enjoy building meaningful connections.

To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including:

- Competitive permanent salary and incentives
- Ability to purchase up to 4 weeks' additional annual leave
- Attractive share plans every year
- Highly successful Refer-A-Friend program - to earn up to $2,000 for each referral
- Indoor break out area
- Regular team events, celebrations, birthdays, milestones and BBQs
- Team member discount card to use
- Further discounted offers from over 300 corporate partners
- Generous paid parental leave
- Free onsite free parking and more

**Application requirements**:
Indigenous Workstars specialises in the engagement of Aboriginal and Torres Strait Islander people into employment in a variety of communities and industries across Australia.

  • Customer Care Consultant

    2 weeks ago

    Wollongong, Australia New Start Full time

    We have an exciting opportunity for a **customer care consultant** to work at our site located in **Wollongong NSW.** **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)** Key Responsibilities - Ensuring that all customer enquiries are...

  • Customer Care Consultant

    7 days ago

    Wollongong, Australia New Start Full time

    We have an exciting opportunity for a **customer care consultant** to work at our site located in **Wollongong NSW.** **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)** Key Responsibilities - Ensuring that all customer enquiries are...

  • Customer Care Consultant

    2 weeks ago

    Wollongong, New South Wales, Australia Probe CX Full time

    Probe CX Wollongong, New South Wales, AustraliaJoin or sign in to find your next jobJoin to apply for the Customer Care Consultant role at Probe CXProbe CX Wollongong, New South Wales, Australia2 days ago Be among the first 25 applicantsJoin to apply for the Customer Care Consultant role at Probe CXGet AI-powered advice on this job and more exclusive...

  • Customer Care Consultant

    2 weeks ago

    Wollongong, New South Wales, Australia Illawarra Mercury Full time

    We're on the lookout for multiple Customer Care Consultants to join our Contact Centre on a Full-Time basis who understand that every interaction can make a real difference in a person's life. Become an integral part of a team where you'll genuinely connect with meaningful work, collaborating with purpose to solve challenges, celebrate successes, foster...

  • Customer Care Consultant

    2 weeks ago

    Wollongong, Australia Probe CX Full time

    We're on the lookout for multiple Customer Care Consultants to join our newly refurbished Contact Centre on a Full-Time basis who understand that every interaction can make a real difference in a person’s life. Become an integral part of a team where you'll genuinely connect with meaningful work, collaborating with purpose to solve challenges, celebrate...

  • Customer Care Consultant- Wollongong

    15 hours ago

    Wollongong, New South Wales, Australia Theprobegroup Full time

    Customer Care Consultant- Wollongong page is loadedCustomer Care Consultant- WollongongApply locations Wollongong NSW Australia posted on Posted 10 Days Ago job requisition id JR12141At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning...

  • Customer Care Consultant

    2 weeks ago

    Wollongong, New South Wales, Australia Probe CX Full time $40,000 - $80,000 per year

    We're on the lookout for multiple Customer Care Consultants to join our newly refurbished Contact Centre on a Full-Time basis who understand that every interaction can make a real difference in a person's life. Become an integral part of a team where you'll genuinely connect with meaningful work, collaborating with purpose to solve challenges, celebrate...

  • My Aged Care

    5 days ago

    Wollongong, Australia Probe CX Full time

    We are currently looking for passionate Customer Care Consultants to join our growing team in our fast paced call centre located in Wollongong NSW. Feel secure in a permanent ongoing role, we have multiple permanent positions available. This role offers a fantastic opportunity for individuals who thrive in a fast-paced setting and want to be part of a...

  • Customer Care Consultant

    2 weeks ago

    Wollongong City Council, Australia Probe CX Full time

    Probe CX Wollongong, New South Wales, AustraliaJoin or sign in to find your next jobJoin to apply for the Customer Care Consultant role at Probe CXProbe CX Wollongong, New South Wales, Australia2 days ago Be among the first 25 applicantsJoin to apply for the Customer Care Consultant role at Probe CXGet AI-powered advice on this job and more exclusive...

  • Customer Care Consultant

    2 weeks ago

    Wollongong City Council, Australia Illawarra Mercury Full time

    We're on the lookout for multiple Customer Care Consultants to join our Contact Centre on a Full-Time basis who understand that every interaction can make a real difference in a person's life. Become an integral part of a team where you'll genuinely connect with meaningful work, collaborating with purpose to solve challenges, celebrate successes, foster...