Customer Consultant

1 day ago

Wollongong, Australia Blackwoods Full time

Opportunities to grow and develop your career
- Monday - Friday role
- Team member discounts to Kmart, Bunnings and Officeworks

**The Opportunity**

As a key part of the retail trade store team, you will support with activities in the store from customer service through to general upkeep of the retail environment. The Customer Consultant is at the forefront of our customer centric mentality.

This is a **permanent, full-time opportunity**and will be based onsite at **Blackwoods Wollongong in Unanderra.**

**Some of the tasks**:

- Face to face customer service including finalising customer orders
- Answer customer queries including providing quotes and updates to orders
- General upkeep of the retail trade store
- Support with stocktaking activities as part of inventory management
- Complete relevant administrative activities as required

**Some of the skills**:

- Previous experience in a customer centric environment
- Clear written and verbal communication skills
- Proactive mindset to anticipate future requirements
- Forklift license (desirable but not essential)

**What’s in it for you**:

- Opportunities for growth and development
- Supportive team network at the branch
- Discounts at Wesfarmers retailers (Bunnings, Kmart, Officeworks, Target)
- Access to short and long term incentives

**Our Story**

Blackwoods is Australia’s leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and small with our range of over 300,000 products from the world’s best brands. From the Sydney Harbour Bridge to the railway and your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team.

With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do. Being a part of the Wesfarmers group, also means that we have endless opportunities to make a difference, so join us, and let’s help more people build a better Australia.

**Next Steps**

Video

  • Customer Care Consultant- Wollongong

    2 weeks ago

    Wollongong, Australia Probe CX Full time

    We are currently looking for passionate Customer Care Consultants to join our growing team in our fast paced call centre located in Wollongong NSW. Feel secure in a permanent ongoing role, we have multiple permanent positions available. This role offers a fantastic opportunity for individuals who thrive in a fast-paced setting and want to be part of a...

  • Telstra Retail: Customer Service

    7 days ago

    Wollongong, Australia Telstra Full time

    **Employment Type**:Permanent **Closing Date**:30 Dec 2025 11:59pm **Job Title**:Telstra Retail: Customer Service & Sales Consultant **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and...

  • Indigenous Customer Care Consultant

    1 day ago

    Wollongong, Australia Indigenous Workstars Full time

    We are looking for an enthusiastic full time Customer Care Consultant to join our Trade Store team based in Unanderra NSW, to provide an exceptional level of service to our growing customer base. In this key role, you will support our trade store by serving customers face to face and attend to other activities including stock-takes, shelf price maintenance...

  • Customer Service Consultant

    1 week ago

    Wollongong, Australia IMB Bank Full time

    **Dynamic mutual bank with a focus on customer service, digital innovation and transformation**: - **Join a collaborative team in a new purpose built environment**: - **Great training with development and career pathways available** IMB’s Contact Centre is looking for Full time and Casual Sales and Service Consultants to join the team in providing...

  • Customer Care Consultant- Wollongong

    4 weeks ago

    Wollongong City Council, Australia Theprobegroup Full time

    Customer Care Consultant- Wollongong page is loaded Customer Care Consultant- Wollongong Apply locations Wollongong NSW Australia posted on Posted 10 Days Ago job requisition id JR12141 At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients...

  • Employment Consultant

    3 days ago

    Wollongong, Australia APM Full time

    **Are you ready to make a difference in the lives of others, and your own?** As an Employment Consultant your role will be to help job seekers become work ready and find suitable and sustainable employment. APM delivers Employment Services Programs from over 400 sites nationally and you’ll be based at our Wollongong** **site**. **We lift people up,...

  • Rehabilitation Consultant

    2 weeks ago

    Wollongong, Australia Kairros Full time

    Company Description **_ About Kairros_** - We care for people. We build trust. We find the best way._ - At Kairros, everything we do is focused on boosting the health, safety and productivity of people. Our mission is optimising work and life participation for people with injury, illness, disability and disadvantage._ - Kairros also offers specialised return...

  • Employment Consultant

    1 day ago

    Wollongong, Australia APM Full time

    Are you ready to make a difference in the lives of others, and your own? As a Disability Employment Consultant your role will be to help people who have an injury, illness or disability become work ready and find suitable and sustainable employment. APM delivers Employment Services Programs from over 400 sites nationally and you’ll be based at our...

  • Employment Consultant

    1 week ago

    Wollongong, Australia APM Full time

    **Are you ready to make a difference in the lives of others, and your own?** As a Disability Employment Consultant your role will be to help people who have an injury, illness or disability become work ready and find suitable and sustainable employment. APM delivers Employment Services Programs from over 400 sites nationally and you’ll be working across...

  • Client Engagement Consultant

    1 day ago

    Wollongong, Australia Big Fat Smile Group LTD Full time

    **Client Engagement Consultant (Customer Service)** - **Permanent, Full time** Working at Big Fat Smile, there's a lot to smile about. The trust you'll be given in exchange for your expertise. The freedom you'll be given to make a difference and enrich the lives and minds of our children and families in their communities. More than a job, this is an...