Reception / Front Admin Officer

You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.
- We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.
- Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.

**About the Community**:
Located within the Greater Geelong region, Lakeside Lara is a place that’s as surprising as it is beautiful.

Close to wineries, waterfalls, pubs, cafes and restaurants, as well as everyday essentials like the supermarket and pharmacy, you can enjoy the lifestyle you’ve always wanted while staying connected to everything you need.

**Responsibilities**:

- Ensure our residents and community members are provided with a high level of customer service, with genuine empathy and respect
- Provide a strong level of administrative support to the Community Manager
- Respond to telephone and visitor enquiries in a timely, professional manner
- Assist residents and visitors with all questions and requests
- Deliver exceptional Resident experience through organised events and offerings throughout the community.
- Ability to offer flexibility in tasks to support a ‘One Team’ environment.

**Skills and Experience**
- Demonstrated administrative/reception experience
- Demonstrated ability to support a busy manager or team
- Empathetic and respectful approach with a mature age group
- Exceptional customer service skills
- Excellent time management skills

**Benefits**:

- Security of working for an ASX listed organisation
- Varied and unique role
- Challenging and rewarding career

**No agencies please.**

**Culture and Benefits