Sales & Communications Specialist

6 days ago

Woolloongabba, Australia Lug + Carrie Full time

**Working Hours**:Tuesday to Saturday **About Lug+Carrie**: Established in 2020, Lug+Carrie is on a mission to transform urban mobility by providing sustainable and efficient eBike transport solutions. We offer flexible eBike subscriptions, as well as new and ex-fleet eBike sales. Our teams in Brisbane, Melbourne, and Sydney are dedicated to helping communities make a "Good Move" on an eBike, reshaping the future of city commuting. **The Opportunity**: Are you passionate about sales, customer service, and sustainable transport? We're seeking an enthusiastic and energetic Sales & Communications Specialist to join our growing team in Brisbane. This full-time role focuses on providing exceptional sales and service experiences to get more people enjoying the benefits of eBikes. **Key Responsibilities**: - **Sales & Product Expertise**: Drive eBike sales by deeply understanding our product offerings and staying informed about industry trends. Effectively communicate the benefits of Lug+Carrie eBikes and financial products to customers. - **Customer Engagement**: Greet and assist customers in-store for test rides and eBike handovers. Provide impeccable customer service in the shop, over the phone, at-home appointments, and at events, addressing customer needs and concerns. - **Operational Support**: Assist with accessorising and setting up eBikes. Help coordinate customer service experiences, including booking, scheduling, and supporting in-store and mobile service events. Maintain and improve the sales floor, office, and storage areas. - **Community Outreach**: Conduct road appointments in our company van for subscription services and handovers. Occasionally attend community events to raise awareness of Lug+Carrie and eBikes as a viable car alternative. **What You Bring**: - **Experience**: Proven experience in a sales or customer service role (meeting sales targets is a plus). - **Communication Skills**: Excellent interpersonal and communication skills with a professional and empathetic approach to customers. - **Organisation**: Ability to effectively manage and organise work systematically and timely, with a knack for efficient and thorough administrative tasks (Salesforce experience is a plus). - **Team Player**: Demonstrated ability to thrive in a collaborative team environment. - **Licence**: A current, full Australian driver's licence. - **Availability**: Available to work Tuesday - Saturday. - **Passion**: Enthusiasm for eBikes, active transport, and urban mobility. **Why Join Lug+Carrie?** Be part of a passionate team dedicated to making a positive impact on urban mobility. We offer learning and development opportunities, a flexible work environment where you can truly thrive, and the chance to ride a premium eBike - Competitive salary - Employee Share Option Program - Opportunities for professional development and career advancement in a growing industry. - A dynamic and supportive work environment with a passionate team. - The chance to be part of a company that is making a positive impact on urban mobility and sustainability. - Genuine enthusiasm for e-bikes and active transport, fostering a natural leader with a proactive and positive attitude. Lug+Carrie values diversity and encourages all qualified applicants to apply. **Job Types**: Full-time, Permanent Pay: $60,000.00 - $70,000.00 per year **Experience**: - Customer service: 1 year (preferred) - Sales: 1 year (preferred) Licence/Certification: - Driver Licence (required) Work Authorisation: - Australia (required) Work Location: In person

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