Network Performance Officer

Business Unit:
**Performance Support**
- Function:
**Operations**
- Job Code:
**701989**
- Permanent Full-Time
- Central CBD Office + Hybrid Working Flexibility
- Annual Leave Loading + Free myki Travel

V/Line’s purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport - connecting them to jobs, education, family and friends, services, tourism and trade.

V/Line is experiencing significant growth and we’re delivering more services, more trains, cheaper fares, and huge projects. With more than 3700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 3000 committed team members who are up to the challenge.

**About the role**

Reporting to the Head of Performance, this role will work closely with a team of analysists and change management specialists within our Operational Performance team to manage data quality and provide insights to support continuous improvement across V/Line.

This role will work with a large variety of data sets, and supports a diverse range of stakeholders both within the Operations division and key partners across the broader organisation.

There will be opportunity to work on the day-to-day operational data including data validation or cleansing, while also supporting the development of reports and presentations for senior leaders to enable effective data driven decision making.
- Key Accountabilities include:_
- Analysing existing timetables and the success of continuous improvement initiatives.
- Supporting V/Lines daily performance review process.
- Undertaking detailed data analysis of operational trends and providing summary reports to management.
- Leading the coordination and monitoring of performance improvement priorities within the Performance team.

**About you**

You have at least 1-2 years’ experience as a data analyst and have a passion to learn or develop your rail industry knowledge.
- Experience with translating technical data into clear and understandable insights, reports or executive briefs is essential.
- Well-developed interpersonal and communication, both written and verbal are a must.
- A passion for technology, with experience with the Microsoft office suite including PowerBi, Teams, Sharepoint, Excel and PowerPoint.
- Excellent analytical and problem-solving skills and the ability to work through ambiguous problems in a structured manner.
- A keen interest in driving continuous improvement.
- Adaptability and a willingness to learn and grow within a dynamic, fast-paced environment.
- Alignment to V/Line’s values of responsiveness, integrity, impartiality, accountability, respect, leadership and human rights.

In addition to free myki travel, we offer:
**Community impact** - Make a genuine difference. Work in a role that connects Victorians, every day.

**Huge potential** - We’re transforming, and you can too. Be a change maker, recognised for your contribution and creativity.

**Dynamic environment** - V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.

**Collaborative team** - You’ll be part of a broader supportive team. Surround yourself with talented, passionate peers.

**Flexible working** - We support flexible working. Work in a way that supports you to thrive in your role.

The salary for this role is **CLERK C4 ($49.9140 per hour)**in accordance with the current **_V/Line Rail Operations and Administrative Employees Agreement 20_**_23._**

**How to Apply**

Successful applicants will be required to undergo pre-employment screening including, probity (police) checks, medical assessment, and Australian entitlement to work. Employees of V/Line are required to maintain a valid Working with Children Check Victoria (Employee) for the duration of employment.
- _
- Remuneration for this position will be in line with the V/Line Rail Operations and Administrative Employees Agreement 2023 or Asset Management Enterprise Agreement 2023._
- V/Line is an equal-opportunity employer. We are committed to providing an environment of mutual respect and we _welcome applicants from any background_. We value diversity and are continuously working towards creating a flexible and inclusive environment that is representative of the Victorian community._