Hotel Receptionist/ Male Gsa

2-3 years of relevant work experience required for this role
- Expected salary: $25 - $27 per hour
- Full time hours
- Any time
- Working rights required for this role

**Job description**

**Additional Requirements**:

- The GSA must reside within a **10-minute drive of Parramatta** to ensure quick accessibility.
- Must be available to be **on-call after 10:00 PM** for any urgent matters or late-night support needs.

**Job description**

Be the Face of Hospitality We are seeking Guest Service Agents / Hotel Receptionists to join our dynamic front office team. We welcome individuals with a passion for delivering exceptional customer service.

Applicants must be able to work full time shifts which may change as per the roster.

About Us We operate a diverse portfolio of hotels and apartments, offering a premium experience for business and leisure travelers alike. We are committed to providing a "home away from home" atmosphere, ensuring our guests enjoy comfort, convenience, and outstanding service.

Your Key Responsibilities: - Greet and welcome guests with a warm, friendly attitude - Assist with check-in and check-out procedures efficiently - Handle guest inquiries, reservations, and special requests - Provide local knowledge and recommendations to enhance guest experiences - Process payments and maintain accurate financial records - Work collaboratively with housekeeping and other departments - Check guest rooms to ensure comfort, cleanliness, and readiness - Ensure the front desk and lobby remain clean and organized - Uphold company policies and strive for continuous improvement

What We’re Looking For: ✔ Experience in hotel reception / guest services (highly regarded but not essential) ✔ Knowledge of PMS software (e.g., Opera, RMS) - training available ✔ Strong communication & interpersonal skills ✔ Ability to multitask & stay calm under pressure in a fast-paced environment ✔ Professional appearance and positive attitude ✔ Flexibility to work shifts, including evenings, weekends & public holidays ✔ Ability to handle challenges with professionalism and empathy

Why Join Us? - Competitive salary + performance incentives - Flexible work options (full-time, part-time ) - Training & career development opportunities - Supportive team environment in a growing hospitality group

Pay: $25.00 - $27.00 per hour

Expected hours: 30 - 40 per week

Work Authorisation:

- Australia (required)

Work Location: In person