
Guest Service Agent
4 days ago
An exciting role for energetic, enthusiastic and customer focused Hotel Guest Service Agent / Hotel Receptionist to join our vibrant team.
**As a GSA you are expected to**:
- Possess exceptional customer service skills.
- Be well organized & flexible with strong attention to detail.
- Have good communication skills both written and verbal.
- Be a team player with an enthusiastic nature.
- Be willing to learn and be challenged.
- Possess excellent computer skills
- Be willing to work on a full time basis (permanent part time may also be considered).
**The key goals are**:
- Must be able to effectively handle guests and their requirements and or concerns.
- Must have an eye for detail and be attentive to guest needs / operational requirements at the hotels.
- Must be able to manage and work under pressure, if need be.
- Must strive to exceed both the guest expectations and hotel standards.
- Must communicate with key stakeholders to escalate any issues that require immediate action.
- Strong understanding of various departments in hotels.
**Job Types**: Full-time, Part-time
Schedule:
- 8 hour shift
- Shift work
Ability to commute/relocate:
- Rosehill, NSW: Reliably commute or planning to relocate before starting work (required)
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