National Operation Support Manager
17 hours ago
At Tradelink, we believe in going beyond just making a sale. Our goal? To provide the best solution for every single customer and keep pace with their needs. Your role as a National Operations Support Manager? Helping the Tradelink community make it happen **The Tradelink Opportunity As a National Operations Support Manager, you will work closely with the General Manager of Operations and our broader branch network to play a vital role in ensuring operational efficiency and customer satisfaction through loss prevention activities, internal audits, fleet optimisation and leading business improvement projects. As a **National Operations Support Manager** your responsibilities will include: - Loss prevention activities: Implement effective measures to prevent loss and minimize risks within the organisation - Leading internal audits: Coordinate and lead the evaluation and improvement initiatives across our national branch network to ensure consistent operational standards and customer satisfaction - National fleet operations: Optimize fleet management strategies, enhance delivery efficiency, and ensure that our fleet is well located and fit for purpose - Lead Operations work-streams to improve transactional efficiency and identify opportunities for process optimization - Lead business improvement projects and operational projects: Take ownership of business improvement projects and other operational initiatives, such as the deployment of Kronos, to drive efficiency and productivity across the organization - Actively demonstrate safe work processes, and behaviors and ensure these are followed by all Tradelink employees **Requirements**: - Proven experience in a similar Operations Management role, preferably within the retail or distribution industry - Ability to work in a fast-paced environment, preferably within a large, multi-site, national organisation - Strong leadership skills with the ability to motivate and inspire teams - Excellent project management abilities, with a track record of successfully delivering operational improvements - Business process improvement and change management experience - Demonstrated expertise in fleet operations and logistics management - Sound knowledge of loss prevention techniques and inventory management practices - Demonstrated expertise in driving business efficiency through process improvement initiatives - Exceptional communication and interpersonal skills to collaborate effectively and influence change with stakeholders at all levels **Benefits**: - Competitive salary package. - Staff discounts on various products and services, including banking, optical, health insurance, and Fletcher Building businesses. - Parental leave scheme with 26 weeks of full pay for primary carers and 4 weeks full pay for secondary carers. - Access to a company share scheme with free award shares. - Leadership development opportunities, including formal programs, coaching, mentoring, and an education fund for personal career development. **Why Join Tradelink?** Real People, Always: Be part of a supportive team where the concept of "teamwork" is truly valued. Strong Relationships: Experience true partnership and collaboration, where colleagues help and protect each other to achieve shared success. Abundant Opportunities: With branches across the country and an evolving support office, the potential for growth and advancement is limitless. Embrace Challenges: Tradelink encourages boldness and provides a platform for your achievements to be recognized and celebrated.
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