Store Manager

2 days ago

New South Wales, Australia Sarah & Sebastian Full time

SARAH & SEBASTIAN are seeking an experienced **Store Manager** to lead our team in one of our Sydney stores.

As a Store Manager at Sarah & Sebastian, you will play a pivotal role in leading and overseeing all aspects of the store, ensuring an exceptional luxury experience for our clients. You will be responsible for driving sales, managing a high-performing team, and maintaining operational excellence.

**WHAT YOU WILL DO**

**Leadership and Team Management**: Lead, mentor, and develop the store team to achieve sales goals and deliver outstanding client service. Foster a positive and collaborative work environment.

**Client Experience**: Cultivate a culture of clienteling, ensuring that every client receives a personalised and memorable luxury experience. Manage client relationships and resolve escalations effectively.

**Sales and Business Development**: Drive sales and profitability by implementing effective strategies, analysing performance, and maximising business opportunities.

**Operational Excellence**: Oversee all store operations, including visual merchandising, inventory management, compliance, and adherence to company procedures.

**Strategic Planning**: Contribute to the development and execution of store strategies to achieve business objectives and enhance the brand’s presence.

**ABOUT YOU**

- 5+ years of retail management experience, with a proven track record of success in a senior or flagship store management role, ideally in jewellery.

- Exceptional leadership, communication, and interpersonal skills.

- Strong business acumen, analytical skills, and a strategic mindset.

- A passion for developing and motivating teams.

- Ability to work a Tuesday to Saturday roster.

**Aligned with our brand’s core values**:

- **MAKING WAVES**: Push boundaries, challenge the norm, and innovate.

- **ACT WITH PRECISION**: Deliver with attention to detail and consistency.

- **INSPIRE COMMUNITY**: Lead with collaboration, inclusivity, and shared success.

- **PROTECT WHAT IS PRECIOUS**: Be an advocate for sustainability and ocean conservation.

**WHAT YOU WILL RECEIVE**

- Above-industry salary package, product allowance, incentives, and 50% staff discount.

- A complimentary **SOLDERED** bracelet.

- Two consecutive days off — Sunday & Monday.

- Comprehensive Employee Assistance Program.

- The opportunity to make a significant impact on a brand that values sustainability and ocean conservation.

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